Sales and Services Consultant

Curriculum Vitae

Of

Thandazile Portia Buthelezi

PERSONAL DETAILS

Name : Thandazile Portia Surname : Buthelezi Date of Birth : 19 April 1990 Identity number : 900********** Gender : Female Nationality : South-African Marital status : Single Criminal record : None Contact details : 078******* /074******* Physical address : No3 24th street, Malvern Johannesburg 2094

EDUCATION BACKGROUND

School name : Bedfordview high School Highest grade pass : Matric Year obtained : 2008 Subjects passed : English, Afrikaans, Mathematics Life Orientation, Accounting, Computer Application Technology

TERTIARY EDUCATION

Name of Institution : Ekurhuleni West Collage Subject passed : Computerised financial systems N5 Entrepreneurship and business management N5 Management communication N5 Year : 2010

Name of Institution : Chartall Business College

Course : Banking NQF Level 4

Year : 14/03/2015

Name of Institution : Moonstone

Course : First Level Regulatory Examination

Year : 17/06/2015

WORKING EXPERENCE

Name of company : Nedbank Duration : 1 April 2014 Till 1 November 2021 Position : Sales and Services Consultant

Responsibilities

1.Reaching product sales and targets for relevant Nedbank products.

Proactively selling Nedbank product offerings to clients by being visible and approach, to meet an agreed sales target. Creating active market on other Nedbank’s product and services through leads generation process.

2.Handling queries / service from prospective and existing clients

Customer queries and complaints resolved or escalated within 48 hours..

3.Risk and compliance requirements

Ensure that all activities regarding Risk & Compliance are adhered to. Legislation, processes safety. Keep updated on changes to compliance. All compliance issues adhered to. Online security and policy procedures are adhered to.

4.Administrative requirements

Weekly reports are submitted timeously. Ensure correct process is followed regarding opening accounts and documentation control.

Name of company : Eckards Garden Pavilion Duration : 2009 September till September 2011 Position : Cashier

Name of company : CJK Labour Services Duration : 2011 October - April 2012 Position : Machine Assistance

REFERENCES

Contact Name : Mr. T Malgas Position : Branch Network Sales Manager Contact Number : 010-***-****/ 061-***-****

Company : Nedbank Ltd – Personal Loans

Contact Person : Mr. Dlamini Position : Sales Manager Contact Number : 010-***-**** / 076-***-**** Company : Nedbank LTD

Contact this candidate