ANGELIQUE LEWIS

Rosedale, NY

917-***-****

adq6dz@r.postjobfree.com

Professional Summary: Experienced professional with a demonstrated history of working within the retail management, technology customer service industries; skilled with developing large groups and motivational speaking; adept at overseeing business growth and development as well as creating solutions to increase revenue. Skills

● Business operations understanding

● Consultative sales & training

● Salesforce

● MS Office

● Oracle Eloqua

● Saart; Rome; SQL

● CRM

● Data entry

Education

Miles College, Fairfield AL

May/2015

Bachelors of Science in Management Information Systems Experience

Client Solutions Executive, AT&T Mobility

Oct/2017-July 2021

● Prospecting by email marketing with eloqua and utilizing salesforce to find potential clients

● Supports sales teams of over 200 employees through coaching and mentoring

● Develops strategic initiatives to grow and retain the revenue stream of assigned highly complex accounts/projects while ensuring customer satisfaction with considerable latitude.

● Identifies key trends and customer needs, leverages industry knowledge/applications, utilizes consultative skills to close sales for assigned accounts in accordance with company policy, procedures and culture.

● May support resolution of customer disputes and accounts receivable discrepancies (i.e. billing/installation/customer issues).

Team Lead, Louis Vuitton

Nov/2018-Feb/2020

● Develop sales strategies, manuals, presentations, and activities for luxury selling

● Analyzed sales performance and service feedback to drive organizational and operational changes resulting in greater profitability.

● Partnered with district managers to develop and implement merchandising plans to guarantee profitability on a weekly basis.

● Taught basic sales strategies to over 35+ trainees

● Conducted meetings with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.

● Coordinate store outings and events

AR Specialist, RBB RCM Solution LLC

Sept/2014- Oct/2017

● Maintained bookkeeping databases and spreadsheets and update information as needed

● Collect payments from customers and accurately record in system

● Assist in resolving customer inquiries regarding invoicing and payment process

● Create reports and balance sheets that document overall profits and losses

● Update client accounts based on payment or contact information

● Assist in gathering and compiling data to generate monthly revenue reports