VLADIS LAYLO

Boise, ID *****

Phone: 986-***-****

Email: adq6cw@r.postjobfree.com

https://www.linkedin.com/in/vladis-laylo

QA TEST ENGINEER

PROFILE

•Software Test Engineer with full software development life cycle experience.

•Automation and manual testing with the implementation of repetitive processes for regression, functional, integration testing.

•Experience in testing SaaS

•Experienced in automation using Selenium WebDriver with Python, Git and Jenkins.

•CRM integration testing including Salesforce, Zendesk.

•Strong background in Frontend and Backend testing.

TECHNICAL SKILLS

Platforms: macOS, Windows, Unix/Linux, CentOS, Ubuntu

Mobile: iOS, Android

Languages: Python, HTML, XML, CSS, SQL

Databases: MariaDB, MariaDB shell, Workbench: MySQL, MongoDB

Test Automation: Selenium WebDriver, PyCharm (Python), IntelliJ IDEA (Java), REST API with Postman (JavaScript)

CI/CD: Jenkins, GitHub

Networking: TCP/IP, DNS, FTP, HTTP, Internet

Browsers: Chrome, Edge, IE, Safari, Firefox

Test Management: Jira, TestRail, Trac, Bugzilla

Virtual Machines: VMware, Parallels Desktop

EXPERIENCE

01/2021 – 04/2022 QA Test Engineer, Bright Pattern Inc., South San Francisco, CA

Tested Omnichannel Call Center Software - Cloud-Based SaaS with call center tools, communication channels such as: phone call, voice call, video call, live chat, SMS, text messaging, mobile apps, social media, CRM integrations, omni-channel routing, analytics and metrics.

•Testing: UI/UX, API, Functional, Regression, Integration testing services: text, email, voice, social media, video, live chat, web chat, messengers, etc.

•Automated testing using software: SIPP, Stress Utility, Agent Simulator, SMS Simulator and Python scripts.

•AI (Artificial Intelligence) testing to automate and improve contact center performance to improve customer service.

•Database testing: ETL, load, volume, stress, error handling, etc.

•Elasticsearch testing to optimize fast search based on powerful and flexible criteria.

•Messenger integration testing for Customer Data Platforms: Bandwidth, Twilio; WhatsApp, Viber, Telegram.

•Testing Team Metrics that measure how a contact center team is performing.

•Documentation testing: Requirements, Deployment Guide, Use Cases, Screens, Help Docs.

09/2017 – 01/2021 Software Test Consultant, PracticalSQA, Los Altos, CA

•Performed functional, regression, and end-to-end testing for multiple web projects.

•Generated test plans, test suits, and test cases.

•Designed and implemented tests, scripts, and GUI automation frameworks using Selenium WebDriver and writing code in Python, Java, and using Jenkins for Continuous build cycles.

•Created, configured, and ran tests using Postman for API testing.

•Tested and maintained various styles of websites, eCommerce using XML, Python, Java Applets, and JavaScript.

09/2014 - 09/2017 QA Web Tester, Creative Web Projects.

•Developed and implemented quality-assurance, quality-control methodologies to ensure compliance with QA standards, regulations and customer specifications.

•Worked simultaneously with multiple projects, defined and wrote detailed test cases/scripts, scenarios by analyzing functional requirements, business rules and technical specifications for manual testing approaches.

•Involved in developing Test Scenarios, Test Cases, and Test Plan Strategy.

•Responsible for updating and maintaining the test data.

08/2006 – 09/2014 Web Developer, Creative Web Projects.

•Successful teamwork in developing web projects: websites, eCommerce, photo galleries, video and music services etc.

•Delivered high-quality solutions using HTML, CSS, JavaScript, Java, XML, SQL, PHP, MySQL for web projects.

•Practiced Web Development, Web Publishing, Web Analysis, Web Administrating and Web site maintenance.

EDUCATION

2019-2021 Automation Architect. Selenium WebDriver Data Driven/Hybrid Framework development: IntelliJ ID: TestNG, POM, Java; PyCharm: Python.

2006-2015 Advanced training workshops: Web Design, MySQL, UX UI, Internet Marketing, Website Security, Clear code optimization, Search Engine Optimization, eCommerce, WordPress; Academy of Internet Advertisement

2001-2006 MS in Computer Science, ISP of the Academy of Sciences

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate