Personnel Assistant Accounting Representative
Resume:
Kari “Robin” Burk
Oklahoma City, OK 73132
EMPLOYMENT
Walmart Neighborhood Market
March 2021 to March 2022
Deli/Bakery Team Associate and Stocker
Baked bread and rolls and assisted deli customers, also stocked deli and bakery freight.
Jasco Products Company, 10 E. Memorial Rd., OKC, OK 73114
May 2005 to October 2016
Sales Administration Department – Account Coordinator
Jasco Products sells consumer electronics and home electric products to major retailers such as Home Depot US and Canada, Lowe’s US and Canada, Target, Walmart worldwide, Amazon, and satellite businesses, etc. I provided sales support for 7 off-site Sales Managers. The accounts I acted as liaison for were the satellite businesses, Home Depot and Lowe’s. I effectively interacted with all Jasco teams based in OKC on behalf of my out-of-state Sales Managers. Assigned digital tasks with hard deadlines to appropriate in-house team(s) and followed all assignments to on-time completion. This included retrieving product recommendations, requesting new product development, cost data, pricing, marketing photography and data, packaging, etc. Additionally, I was responsible for the upload of all new and current products directly to the HomeDepot.com website including product specs, marketing copy, pricing, photography, packaging hierarchy data, etc.
The CIT Group/National Customer Service Center, 715 S. Metropolitan Ave., Oklahoma City, OK 73108
October 1999 to December 2004
Title Release Department – Dealer Service Representative II
Achieved timely release of documents on paid-off mobile home, RV, marine and small ticket accounts. This included completion of ship mortgages, release of titles in all states, UCC terminations. generation of satisfactions of liens and paid in full letters, while adhering to each state’s individual requirements. Assisted customers and dealerships by providing accurate release information and payoff quotes. Generated and distributed paid out reports for accounts that CIT services for other lenders, and also generated and distributed urgent file requests made on behalf of customers, dealerships and other departments to the Record Center. Additionally, entered vital document release information into account records and received and processed paid out files from the Record Center, ensuring that any special circumstances are considered when setting release dates. Assisted in training new employees for the Release Team. Was also trained in completion and audit of Interest Inception Reports and Paid Ahead Reports, as well as generation of interest rate change letters for adjustable mortgages.
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Resume of Kari “Robin” Burk
The CIT Group/National Customer Service Center, 715 S. Metropolitan Ave., Oklahoma City, OK 73108
May 1998 to October 1999
Early Lien Release Department – Dealer Service Representative III
Provided high level customer service to CIT’s nationwide dealer base while adhering to ELR’s 48-hour turnaround deadline. Quoted payoffs on mobile homes, RVs and marine products. Processed payoff checks from dealers from time of receipt to posting of funds. Released titles on all product lines, performed title research, and processed duplicate title applications. Additionally, composed detailed department procedures regarding duplicate titling application process.
August 1994 to May 1998
Accounting Department – Accounting Representative II
Assisted in sorting, opening and processing payments in excess of 300,000 per month, processed manual PC postings to general ledger, keyed payments and processed banking adjustments on returned items. Also assisted with payment reversals, reschedules, deferments and balancing daily deposits to the penny. As one of the senior members of the team I assisted in the training of new hires and composed detailed procedures to aid in their training.
January 1990 to July 1994
Human Resources Department – Senior Secretary / Personnel Assistant
Liaison between 180 employees located and CIT’s Nation Customer Service Center, 8 Regional Business Centers and headquarters in New Jersey. This included providing benefits information, payroll records and policies. Scheduled interviews, performed reference verifications, conducted new employee orientations, audited time sheets and monitored vacation time and absences. Assisted in organizing many company activities such as blood drives, Employee of the Quarter ceremonies, annual picnics, holiday events, employee/executive meetings and travel arrangements as needed. From 1988 to 1990 I performed as an Executive Secretary to the VP of the Business Equipment Department.
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Resume of Kari “Robin” Burk
EDUCATION
Putnam City West High School – Graduated 1983
College Courses
oSmall Business Accounting – OCCC
oIntro to Psychology – OSU OKC
oIntro to Algebra – OSU OKC
oEnglish Comp 1 – OSU OKC
Excel 1-6 – In-house at Jasco Products
Adobe Photoshop Elements – Francis Tuttle Vo-Tech
Type approximately 65 words per minute
Ten-key by touch – 13,000 keystrokes per minute (have not been tested since CIT)
REFERENCES
Sonia Bugher – 405-***-**** - People Lead – Walmart
Risa Variale – 405-***-**** - Team Lead – Walmart
Kristy Vaughan – 405-***-**** - Owner at 2020 Books
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