Pretoria Operational Manager
Resume:
PERSONAL DETAILS
Anna Moketi Vera Mogashwa
Home Address:**** **** ***** *****, ********** Valley Estate
Pretoria
South Africa
Mobile ;+27-614-******
Email: ********@*****.***
PERSONAL SUMMARY
I’m a self-motivated, creative Senior Registered professional nurse with 20 years of nursing experience, leadership and management experience.
Highly organised and professional nurse with bachelor’s degree in Nursing Administration and Education, and strong analytical skills, creative and ability to work under pressure. Patient safety is my priority and I always promote save environment of practice. I do uphold nursing ethics and standards of nursing practise. Multi skill performance of management all functionalities within the day hospital - including stock, general maintenance, administration, reporting, management reports, budget, financial report interpretation and relevant aspects around the management of a hospital. Ability to initiate and implement operational activities of the business unit aimed at delivering best patient
I alway experience; best outcomes; most cost effective; whilst ensuring that employees remain engaged and ensure best and safest patient care.
I do work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial to the hospital.
I always display a professional attitude when working with stakeholders and staff by
building sustainable relationships with doctors and external providers to improve and grow and sustain patient experience journey. I always maintain active participation and ensuring motivated staff component
WORK EXPERIENCE
Name of Company:Unique Health
Job Tittle: Senior Professional Nurse
Date: 1 Sept up 31 May 2022 -
●Supervisory team leader.
●Planning of daily activities
●Monitoring of care plans, assessment, planning, implementation, of geriatric care and documentation
●Monitors charge sheets
●Administration of medication
●Ensure safe client care in clean environment
●Ordering and control of consumables
●Support clients and family members
●Potray good role model for care workers
●Ensure quality nursing standards and adheres to policies and procedure
●Delivering nursing care
Name of Company : King Abdullah bin Abdulaziz University Hospital, Riyadh- Princess Noura Woman University, Riyadh, Saudi Arabia
Job Tittle : Team Leader( Charge Nurse)- Operating Room
Date: 04 June 2015 -12 August 2020
Responsibilities
●Deliver clinical care according to JCIA standards and hospital policies and procedure
●Oversee unit based operations
●Ensure that care delivery in OR is customer focused
●Represent and support staff
●Leadership role to motivate staff to strive for professional excellency
●Goal and objective orientared
●Oversee fiscal aspect of OR, ensure expesenses stay within unit budget
●Ensure standard of care
●Ensure daily activities are aligned with organizational goals
●Staff evaluation and promotion
●Measure patient satisfaction by using customer satisfaction
●Monitor risks and manage accordingly
●Work with human resource staff to recruit, interview, select and employ an appropriate employees
●Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system
●Participates in the planning and delivery of competency assessment programs on nursing services wide and unit specific basis,ensure standardization of competencies and monitors instructor compliance, evaluates effectiveness of competencies programs
●Lead employees to meet the organization's expectations for productivity, quality, and goals
●Coach, mentor and develop staff, including overseeing new employee onboardingand providing career development planning and opportunities
●Maintain employee work schedules including assignments, job rotation, training, vacations and paid time off, telecommuting, cover for absenteeism, and overtime scheduling
●Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization
●Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate emails.
●Acts as resource for all levels of nursing staff and the health care team
●Monitoring, developing safety events and reporting to Quality Management Department
●Reports to the assistant director of nursing services all the concerns related to patient care
●Relieves manager or Assistant Director of surgical services when need arises.
●Giving relevant justification for over expenditure
●Participates in various committees where performance improvement issues are discussed
Company Name : King Khaled Eye Specialist Hospital, Riyadh, Saudi Arabia
Job Tittle: Charge Nurse- Operating Room
Date: 28 Sept 2004 - 25 February 2015
Knowledge & Skills
●Demonstrates current ophthalmic, medical and surgical knowledge with ability to recognize and apply basic pathophysiology in the disease process.
●Demonstrates the knowledge and skills required to coordinate, supervise and participate in clinical practice and resource management activities. Activities are implemented in a proactive and organized manner that indicated informed critical thinking skills and ability to prioritize
●Demonstrates the knowledge and skills required in recognizing potential emergency situations; code blue or other emergency situations are managed competently
●Upholds the standards of the International Councils for Nurses – Code of Ethics;
●Supports nursing staff in difficult ethical situations; seeks assistance from senior nursing management to deal with complex ethical and cultural issues
●Demonstrates the knowledge and skills required to assume clinical supervision of the unit
●Knowledgeabke about Hospital wide service departments and communication systems
●Sets priorities and plans implementation of daily activity, ensures implementation is completed in a time organized manner following Hospital standards.
●Implements staff assignments based on surgical activity, staff skill-mix, educational activities, special assignments and fairness.
●Continuous evaluation and modification of work plans as indicated
●Directs and supervises clinical activities; supports the RN in clinical decisions for nursing diagnosis and care planning for special needs and high risk patients.
●Develops policies and procedures for OR according to JCI standard
● Acts as a role model through delivery of direct patient care during peak activity periods, for staff development needs and during emergency situations
●Reviews the planned operating schedule with consideration to special needs.
●Ensures adequate preparation of all intra operative patient and surgical requirements.
●Coordinates patient care needs among the multidisciplinary team.
●Communicated with Medical Ophthalmic and Anesthesia physicians as required
●Reviews utilization of equipment, instruments and supplies and makesrecommendation for adjustment in support of outcomes
●Coordinates shift change and unit after hour staffing to ensure continuity of care and communication
●Evaluates patient care on an on-going basis. Conducts clinical practice review sessions to evaluate perioperative processes and patient care issues
●Documentation is informative and complete and follows Hospital standards. Patient records and reviews for deficiencies per unit protocols
●Plans and develops staffing schedules; schedule’s reflect appropriate numbers, skill-mix, education activities, special assignment and requests.
●Coordinates new employee orientation.
●Assesses staff strengths and development needs.
●Participates in staff performance appraisal.
●Shares knowledge and skills, coordinates in services and educational activities.
●Implements counseling and corrective action following discussion with the Unit Manager.
●Attends unit management meetings to review clinical and resource management issues, submits regular unit activity report.
●Attends ad-hoc Charge Nurse meetings with Nursing Administration
●Ensures adequate levels of equipment and supplies are available
●Maintains awareness for cost effectiveness. Checks unit quality control systems, unit and equipment maintenance, property control and medical storage systems on a regular basis
●Performs all duties in a professional, effective and confidential manner. Performs all other duties as required or assigned.
●Participates in department-wide performance improvement activities; applies quality management strategies in unit/area; initiates investigation in to areas of concern and action for improvement
●Participates in nursing and surgical services research/data collection activities coordinates changes to practice based on evidence based research; encourages staff to continually update knowledge of current nursing/technical research and practice
Company Name : Pretoria Eye Institute, Pretoria, South Africa
Job Tittle: Senior Registered Nurse- Operating Room
Date: 1 August 2003-January 2004
Responsibilities
●Scrub nurse
●Circulating nurse
●Anesthetic nurse
●Scheduling nurse
Company Name: Healthnicon Private Nursing College, Pretoria, South Africa
Job Tittle:Clinical Tutor
Date :Jauary 2002- July 2003
Responsibilities
●Clinical teaching of student nurses
●Developing micro curriculum
●Supporting, coaching, evaluating students
●Demonstrating clinical skills
●Correct documentation
Company Name : George Mukhari Academic Hospital, Pretoria, South Africa
JobTittle:Chief Professional Nurse:Operating Room
Date: July 1993-December 2002
Responsibilities
● Leadership role
●Patient care management
●Human resource management
●Planning, organising, implementing and coordinating daily OR activities
●Managing fiscical supply
●Quality improvement
●Infection control
●Supervising staff
●Performance appraisal
●Budget control
Company Name : George Mukhari Academic Hospital, Pretoria, South Africa
Job Tittle : Senior Enrolled Nurse – Operating Room
Date:January 1988-March 1993
Responsibilities
●Anesthetic nurse
●Recovery room nurse
●Circulating nurse
KEY SKILSS
●Nurse Leadership
●Nurse Administration
●Supervision
●Communication skill
●Time Management
●Flexible and initiative
● Coordinating Team Project
●Proactive and team player
●Directing team members
●Resolution team engangement
●Team building Ability
●Time management
●Critical thinking and problem solving
●Technology skill/ Computer Skill
●Capable to work under pressure
●Positive Outlook
●Clinical expertise
●Adaptabiliy
●Multidsciplinary team collaboration
●Decision Making
●Conflict resolutiin
●Staff development
●Coaching
ACADEMIC QUALIFICATION:
Bachelors Degree in Nursing Administration and Education ( with distinction) 2016-2001
Institution: Pretoria University
Diploma in Nursing Education Institution: 31/03/2001
Pretoria University
Diploma in Midwifery ( with distinction): 1/7/1999
Institution: Ga-Rankuwa Nursing College
Diploma in Nursing Adminatration 30/11/ 1997
Institution: Pretoria University
Industrial and Organizayional Psychology 1997
Instituton: Pretoria University
Diploma Community Nursing Science, 30/11/1996
Health Visiting schools and Districts, Occupational Health and Mother Craft
Institution: Pretoria University
Diploma in General Nursing 30/03/1995
Garankuwa Nursing college
ACCOMPLISHMENT:
●Certification as Covid19 Vaccinator Nurse
Sept 2021
●Certification for Advanced Cardiovascular Support Sept 2020
●CPD-Midwefry care during Covid 19
11 June 2020
●CPD-Airway management of covid 19 patient
3 June 2020
●CPD-Building Community health initiative
14 May 2020
●CPD-CPR during Pandemic(Covid 19)
13 May 2020
●CPD-How to use Multimedia support training during pandemic
11 May 2020
●Certificate in Advanced Infection Control 9 May 2020
●Certification in Basic Medication Safety Course May 2020
●CPD-How to be prepared to face Covid 19 scientific and mentally preparedness
●Certification for Basic Life Support May 2019- May 2021
●Certificates for Improvement Capability, Patient Safety, Leadership, Person-andfamily-Centered Care and Triple Aim For Population.( online courses) June 2017
Institution : (IHI)
●Certificate in recognition of successful completion of the moc part 2 self-assesment activity in Patient Safety
Institution : (IHI)
July 2018
●Certificate In recognition of successful completion of the moc part 2 self-assessment/cme activity Quality Institution: (IHI) 10 January 2018
●Certificate in recognition of successful completion of the moc part 2 self-assessment/cme activity Faculty Development
Institution : (IHI)
●Certificate of Procedural Sedation 5 February 2018
●Certificate of Completion in Advanced Infusion Therapy Course Train the Trainer BD Infusion Therapy 11 March 2018
●Certificate of recognition for participating in Saudi Central Board for Accreditation of Health Institution 12-14 Feb 2018
●Certificate of appreciation as a Preceptor King Abdullah bin Addulaziz University Hospital August 2017
●Certificate of Appreciation for commissioning of King Abdullah bin Abdulaziz University Hospital Dec 2017
●Certificate of Recognition for Outstanding Nurse Educator in OR at King Abdullah bin Abdulaziz Dec 2016
●Certificate of appreciation as Operating Room Clinical Expert King Abdullah bin AbdulazizUniversity hospital- Dec 2015
REFERENCES;
Name: Granny D. Motsepe
Position:Operational Manager
George Mukhari Hospital
Contact Number:+27-83-228-****
Name : Mariati Muhammad
Position: Unit Manager, OR King Khaled Eye Specialist Hospital, Riyadh
Contact Number: +966*********
Name :Cathy Henly
Position:Unit Manager, King Abdullah bin Abdulaziz University Hospital
Contact Number: +966-**-***-****
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