Kiana Houser,MA(

951-***-****

adq663@r.postjobfree.com

Highly motivated and skilled Medical Assistant with generous experience in clinical, and surgical specialties. A history of exceptional patient and customer service skills ranging from both front and back office experience. Multi-tasking,prioritizing, and trouble-shooting in a team or personal setting.

Education:

● Citrus Hill High School-Diploma-2011

● Career Colleges of America-2011-2013

-Surgical Technician Program

-Certificate/Diploma

● UEI College-2014

-Medical Assistant Program

-Certificate/Diploma

EXPERIENCE:

Loma Linda University Medical Clinic-Dermatology, Redlands,Ca

—Medical Assistant/Prior Authorization Specialist/Triage Nurse July 2019 - April 2021

● Communicated clearly with patients while documenting medical history,medication, and chief complaint.

● Reviewed and distributed all incoming triage, scheduling, and insurance calls.

● Reviewed, replied, and distributed appropriate patient messages to physicians.

● Submitted, and reviewed all Prior Authorization request to designated insurance companies .

● Assist patient and physicians during Prior Authorization processing.

● Wound care nurse visits post MOHS, and excision

procedures.

● Assist physicians during and post surgical procedures.

● Pre/Post procedure set up/clean up.

● Registered and assisted patients to Ipledge information. Intermountain Healthcare, Bountiful,Ut — Medical Assistant December 2017 - October 2018

● Administering pre procedure local anesthetic

● Registered and assisted patients to Ipledge/Accutane information

● Assist physicians with surgical procedures.

● Rooming Patients

● Documenting updated medical information/ medication

● Taking Vitals

● Assisting and setting up Biopsy

● Informing patients of Biopsy/Pathology Reports

● Documenting Pathology Result information

Shen Dermatology, Temecula,Ca — Medical Assistant

December 2015 - December 2016

● Rooming Patients

● Scheduling

● Preparing Biopsy Procedure

● Sending Specimen to Pathology

● Ordering Supply

● Insurance Verification

● Ensuring physician/clinical e ciency

SKILLS

● Data Entry

● Prior Authorization

● Appeals

● Triage

● Clear Communication

● Multi-line Telephone

System

● EMR

● Epic

● Ipledge

● Vitals Collection and

Documentation

● Procedure Assisting

● Wound Care

● Microsoft Word

● AdvancedMD

● Sterile Technique

● Sterilization and

Cleaning

● Patient Mobility

Assisting

● Updating Medical

Records

● Administering

Medication

Orally/IM/SubQ

● Local Anesthetic

Administration

● Patient Scheduling

and Communication

● MOHS

● Excisions

● Suture/Staple

Removal

AWARDS

● OSHA Certification

● HIPPA Certification

● CPR/BLS Certification

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