Office Assistant, Patient coordinator

MARIVIC DAVIS

SUMMARY

Dedicated and focused professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project and team goals. Answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with strong drive to succeed.

HIGHLIGHTS/SKILLS

ADMINISTRATION/CLERICAL SUPPORT

QUICKBOOKS, WINDOWS 7 AND MS OFFICE

DEDICATED TEAM PLAYER

ORGANIZATION

EXCELLENT VERBAL AND WRITTEN COMMUNICATION

TYPING SPEED 53 WPM

PROFESSIONAL EXPERIENCE

DECEMBER 2018-PRESENT

MEDICAL RECEPTIONSIT, EAR AND BALANCE MEDICAL

First point of contact for visiting customers.

Welcomes patients and visitors in person or on the telephone

Scheduling appointments

Keeps patient appointments on schedule by notifying provider of patient’s arrival

Reviewing service delivery compared to actual schedule

Maintain patient accounts

Recording and updating financial information

APRIL 2018-MAY 2018

RECEPTIONIST, KUNI AUTOMOTIVE

Acted as the first point of contact for visiting customers.

Met and greeted customers consistently with courtesy & a high level professionalism.

Made a friendly and premium-brand appearance.

Engaged with customers to determine their automotive needs.

Appropriately routed customers to sales, service and parts businesses.

Built strong relationships with customers and dealership employees.

Maintained a high and consistent level of premium-brand-WOW customers!

Used premium-brand telephone techniques and etiquette.

Assisted with Service Department in clerical duties.

JUNE 2013-SEPTEMBER 2016

OFFICE ASSISTANT III, COUNTY OF RIVERSIDE

Worked in Administration as a receptionist and provided exceptional clerical support as well as customer service to the staff and general public

Performed quality control for documents imaged

Assisted the public by referring them to source of information, giving out standard forms and explained how to complete them

Imaged paperwork for caseloads for multiple case managers

Mastered filing system and data archiving

Entrusted to properly train new WEX employees on procedures, data entry and handling of forms and important documents

Helped in creating and improving departments filing system by implementing a way to index and

cross-reference methods to reduce work load of case workers

Performed complex clerical work

JANUARY 2012-MARCH 2013

BOOKEEPER/ASSISTANT, AB ENGINEERING, INC.

Prepared, sorted and dispatched correspondence via email and fax

Entered payroll information and prepared documents for tax filing

Reconciled bank and credit card accounts using Quickbooks software

Compiled and scanned all incoming receipts

Organized and filed documents and paperwork from multiple clients and customers

EDUCATION

ASSOCIATES DEGREE ARTS & SCIENCES, UNIVERSITY OF BAGUIO

OFFICE ASSISTANT CERTIFICATION, CESAR CHAVEZ ED.CENTER

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