Production Operator Customer Service
Resume:
Sheila D . Smith
Coatesville, PA 19320
610-***-**** **************@***.***
OBJECTIVE
To obtain a challenging position, utilizing abilities developed through my experience and education, with the opportunity for professional growth based on performance. E D U C A T I O N — EXPERIENCE
Cheyney University
Cheyney, Pa 19319
Degree: Bachelor of Arts
Major: Biology
Minor: Chemistry
April 1993-April 1994
Pharmacology Researcher/ Affinity Biotech Inc.
Surgical experience with rats including Survival surgery Development, Jugular and intestinal catherization, oral Gavage, anesthesia, euthanasia, and necropsy
Techniques.
Emergency Response Team
Analysis of blood samples
Composed computerized reports using statistical data Assured lab compliance with NIH and AALAS
Analytical Chemistry/Biochemistry
SOP preparation for UV/VIS’S spectrophotometer
Development for peptides using radioactive tracers September 1994- April 2003
Lab Tech C • Bethlehem-Lukens Plate Steel Co
Analyzed the Chemistry of the steel, preformed the Pressed pellet operation, worked within ISO 9000
Regulations, Revised SOP’s and MSDS’s, trained
new operators, responsible for Army Armor and Govt of Israel testing, Calibrated instruments.
April 2003 – April 2004
Production Operator I Synthes USA/Norian
Train and obtain certification in all manufacturing Procedures used to produce all Norian/Synthes
Product lines
Manufacture chemical product components
Package all product lines and maintain quality.
Followed all procedures in a cleanroom environment April 2004-July 2007
Production Operator II/Label Specialist Synthes USA/ Norian Set-up and operate semi-automatic production
equipment, responsible for manufacturing and assembly of clinical and commercial products.
Work on assignments that are complex and resolving problems
Proficient and competent to train in all manufacturing procedures.
Strive to always maintain product quality.
Followed all procedures in a cleanroom environment August 2007 – June 2011
Production Team Lead/Synthes USA/ Norian
Provide leadership in organizing the daily manufacturing work, provide weekly schedules to meet allocated
timelines.
Reviewed all documents, closed, and moved to proper areas.
Troubleshoot all machine and instrument problems
Provide expertise to Engineers when streamlining
processes and in the development of new product lines. Worked closely with all other departments to keep
shipment dates.
June 2011 -Present
Manufacturing Ceramics Group Lead/DSM Biomedical
Trained new employees
Lead daily Tier I meetings, Attended daily Tier II meetings
Coached and motivated team members to successfully perform their job requirements / exceed goals and
objectives.
Handled chemicals and solvents in production
Reviewed all documents and closed records
Worked very closely with Process Engineers and
Product Development Engineers
Set up and ran all Ceramic lines
Troubleshoot problems with all machines and processes Followed all procedures in a cleanroom environment Skills
SAP, LIMS, Excel, Training, Leadership, Strategic Planning, Customer Service, Chemistry, Medical Devices, Continuous Improvement, Quality System, Team Building, Business Process Improvement and Cross-functional Team Leadership
REFERENCES
Vasilis Bonias 443-***-****
Dwight Fonda 954-***-****
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