Customer Service Front Desk
Resume:
Tiffani Jenkins
Optician/ lab tech/dr assistant
Medford, OR 97504
*******@*****.***
I have worked in the eyecare profession for about 33 years. I can do almost every part of optical. Great customer service. I can run almost every department in optical which includes a lab technician, contact lenses trainer, doctor assistant, specialized in glaucoma testing and sales. Authorized to work in the US for any employer
Work Experience
Doctor Technician
Eye Care Associates - Medford, OR
January 2022 to Present
Optician, lab tech, Doctor assistant, special testing for glaucoma and Macular Degeneration which includes Optos, OCT, Adapt DRX pro, visual fiels, Mpod, auto refactor, ocular pressures, vital signs!, and visual acuities.
Education
High school diploma
Skills
• Optical (10+ years)
• Flexibility
• Team Work
• Reliability
• Laboratory Experience
• Front Desk
• Medical Scheduling
• Optical experience
• HIPAA
• Vital Signs
• Medical Office Experience
• Multi-line Phone Systems
• Patient Care
• Data Entry
• Phone Etiquette
• Sales
• English
• Retail Sales
• Communication skills
• Patient monitoring
• Customer service
Assessments
Customer focus & orientation — Highly Proficient
April 2022
Responding to customer situations with sensitivity Full results: Highly Proficient
Medical receptionist skills — Completed
March 2022
Managing physician schedules and maintaining accurate patient records Full results: Completed
Attention to detail — Completed
April 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Medical receptionist skills — Completed
May 2022
Managing physician schedules and maintaining accurate patient records Full results: Completed
Customer focus & orientation — Highly Proficient
April 2022
Responding to customer situations with sensitivity Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate