Customer Service Mailroom Clerk/ Corporate security

Andrea Washington

***** **** *** #*** ********* California 90250

310-***-****) *******************@*****.***

SECURITY OFFICE

Performance Summary: Extremely-vigilant Security Officer with 10 years’ progressive experience in securing premises and people by performing extensive patrolling and monitoring tasks. A hardworking individual who constantly observes for irregularities and responds to emergency situations in a prompt and calm manner. Competent with computers, alarm systems and CCTV cameras to ensure that nefarious acts are stopped immediately.

SKILLS & COMPETENCIES

• Security Screening

• Alarm Systems

• CCTV Cameras

• Inspection

• Investigation

• Patrolling

• Facilities Support

• Parking/Traffic Control

• Protective Services

• Fraud Detection

• Crowd Control

• Theft Prevention

PROFESSIONAL EXPERIENCE

Mailroom clerk

Fox Studios

3/29/2022 Present

Fox Studios 10/2017-3/25/2022

Security Officer

• Secure personnel and premises by performing patrolling activities

• Monitor surveillance equipment and inspect buildings and equipment

• Keep a vigilant eye on all activities within and surroundings of premises

•Set up drive-ons, notify Security of stage openings, and prepare production schedules trained on Gateworks and Lenel

• Watch CCTV camera to ensure that any fraudulent activity is immediately reported

• Inspect premises and suspicious individuals and assist with restraining criminals until police help arrive

•Experience in Microsoft,Outlook and Word excel familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications

•Deliver information and answer questions in a positive manner to facilitate strong relationships with clients and their staff

•Opening and closing of stages

•Traffic control

•Able to stand for long periods of time

•Able to work a varied and flexible schedule, including early mornings (before 5 am) and late nights (after 11 pm)

•Greet employees and guest with warm and friendly welcoming

•Deliver information and answer questions in a positive manner to facilitate strong relationships with guests and their staff

•Complete the documentation necessary to track issues and facilitate the reporting of overall work detail

•Several years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools

•excellent communication skills and the ability to interact successfully with a wide variety of personalities

•Customer Service oriented personality

•Outgoing, friendly, warm, good listener, extroverted,and approachable.

• Completion of Interpersonal Communication and Ethics classes

•Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills

•Demonstrates patience, courtesy

•Handles problems with courtesy,helpful and supportive

•Able to understand all sides of an issue and respond with a human touch

•Confident liaising with a wide range of people and organizations at all levels

•Stays composed and positive, even in trying moments

•Tolerance for stress

•Able to communicate with all kinds of people

•Uses awareness to help develop and maintain positive relationships

IHSS (5/20012 to Present)

Health Care Provider

• Provide Transportation to and from doctors appointment

• Dispense medications

• Make doctors appointments

• Bath and dress patients

• Cook and dispense medication

EDUCATION & CERTIFICATION

Certified Nursing Assistant – Current

Guard Card – Current

Eastern Gate Community College

Currently Enrolled

Persuading AA in Information Technology

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