Sales Executive Customer Service

CURRICULUM VITAE

FLORENCE NAKAMOGA

Tel: 052*******

Dubia, United Arab Emirates

Email: ****************@*****.***

Nationality: Ugandan

Date of birth: 30/07/1989

Visa status: Employment

POSITION:SALES EXECUTIVE

CARRER OBJECTIVE

Dedicated and experience sales executive motivated to maintain customer satisfaction and

contribute to company success. To meet and strive to exceed individual and store sales goals

while executing key strategies of retail led growth and also owning the responsibility for

developing new customers, as well as maintaining relationships with existing clientele.

AREAS OF EXPERTISE

Sales and Cashier skills

Negotiation skills

Team work

Customer service

Good computer skills

PERSONAL PROFILE

Willing to work in and promote a team oriented environment.

Excellent interpersonal skills with clear, effective communication with all management

and staff.

Consistently showing a positive attitude & take responsibility for own actions.

Proven experience in driving sales and meeting sales targets.

Excellent customer service level.

Strong clienteling background.

PROFESSIONAL EXPERIENCE

Company: Liwa Trading Company

Duration: 2014 to date

Role: Sales executive /Cashier

Company: Nina Electronics Uganda

Duration: 2012-2014

Role: Sales Executive /Customer care

DUTIES AND RESPONSIBILITIES

Organize & clean my area and also do merchandising.

Check the available stock for the day before store opens

Check for new promotions and updates as required

Random price check on promotional items

Greeting customers who enter the shop.

Assisting shoppers to find the goods and products they are looking for.

Providing the highest level of customer care and give demonstrations with the highest

level of product knowledge

Answering queries from customers and assist where required

Assist customers even though they are not buying to gain their trust and attract them

to buy next time.

Also not reason why customer came and did buy from the store and later discuss with

my seniors to find solution for solvable reasons.

Help customers try on or fit merchandise.

Make the final transaction of cashiering and keeping customer’s details after purchase.

Meet assigned sales targets both daily and months and ensure cover-up where extra

effort is required.

Be involved in stock control by requesting for stock and products that customers buy

and ask the most.

SPECIAL SKILLS

Talented sales professional with effective multi-tasking skills and balances customer

needs with company demands.

Efficiently builds loyalty and long-term relationships with customers, while consistently

reaching sales targets.

Assist customers with the right products, Demonstrate and letting customer also try

ACADEMIC QUALIFICATION

2010-2013: Bachelors in Business Administration

2007-2008: Uganda Advanced Certificate of Education

2003-2006: Uganda Ordinary Certificate of Education

LANGUAGES

English fluent

REFEREES

Available upon request

Contact this candidate