O B J E C T I V E

A strategic, self-motivated, result-oriented, professional with problem solving, listening and communication skills devoted towards enhancing and achieving the company’s overall objectives by organizational planning and time management to produce effective and efficient outcomes that exceed goals and align with the organization’s mission, is seeking a career opportunity with the potential for growth with your company.

E D U C A T I O N

William A. Wirt High School, Gary, IN

1990-Diploma

State of Indiana Department of Corrections

2018 – Certificate, Staff Development And Training

S K I L L S

•Adaptability — I can quickly acclimate to different environments and am open to new processes and technologies.

•Attention to detail - I pay special attention to detail, am careful and deliberate in all of my tasks, duties and responsibilities.

•Collaboration — I have the ability get along well with others and to work with those within and outside of an organization, company or department.

•Communication — I possess the ability to tailor my written and verbal messaging to different audiences without resorting to jargon.

•Creativity — I have the ability to present positive fresh ideas and new approaches to old problems.

•Curiosity — I am always curious, inquisitive and thrive on experimentation, which could lead to positive outcomes.

•Customer service — I am dedicated to delighting both internal stakeholders and external clients.

•Daring — I have the willingness to take calculated risks, push boundaries on what is possible and am comfortable with driving innovation.

•Decision making — My work experience and training has afforded me the ability to quickly assess a situation and determine the next steps to take.

•Empathy — I have the ability to communicate effectively and get along with diverse personalities, and am sensitive for how others might feel and approach each individual accordingly.

•Leadership — My ethics consists of integrity, fairness and a strategic mindset in my work and encounters with my co-workers.

•Multitasking — I have the ability to juggle several projects and complete the task efficiently and timely.

E X P E R I E N C E

STATE OF INDIANA

2018- Present Indiana Department of Correction

February 2019 – Present LaPorte County Juvenile DOC

March, 2018 –February,2019 Michigan City Prison

2017- Present Lake County Community Corrections-Kimbrough Work Release Program

Correctional Officer

•Enforced Rules and Keep Order: Maintained security by settling disputes between inmates, preventing disturbances, assaults, and escapes. Enforced regulations through effective communication and the use of progressive sanctions, which involved punishments, such as loss of privileges.

•Supervised the Activities of Inmates: Supervised the daily activities of inmates, ensuring that inmates obey the rules and, the whereabouts of all inmates at all times. Escorted prisoners between the institution’s medical facilities, and other destinations.

•Searched for Contraband Items: Searched inmates and their living quarters for contraband, such as weapons and drugs.

•Inspected Facilities to Ensure That They Meet Standards: Periodically, checked cells and other areas for unsanitary conditions, contraband, signs of a security breach (such as tampering with window bars and doors), and any other evidence of violations of the rules.

•Reported on Inmate Conduct: Reported any inmate who violated the rules and if a crime was committed within the institution. Responsible for writing reports and filling out daily logs detailing inmate behavior and anything else of note that occurred during their shift.

2005-2006 CLASSIC MORTGAGE SOLUTIONS, CHICAGO, IL

2006 FIRST NATIONAL MORTGAGE SOLUTIONS, CHICAGO, IL

Loan Originator

•Provided daily input, feedback and updates to clients.

•Assisted the borrower in determining the proper loan program, completing the loan application and gathering the necessary paperwork, including pay stubs, tax returns and bank statements, to begin the loan process.

•Obtained and analyzed credit reports.

•Communicated with the appraiser, title officer, escrow officer, loan processor and underwriter.

•Requested title searches and appraisals.

2003-2005 FED-EX GROUND, HAMMOND, IN

DRIVER, PACKAGE DELIVERY

•Picked up and delivered packages at homes and businesses on route

•Operated the route efficiently to ensure that the scheduled pick-ups and deliveries for the day are completed as intended, and managed time well

•Maintained a good relationship with the customers on route, and was able to answer questions about package shipping methods encountered

•Produced sales on the route thru strong customer relations

1982-2002 ABLE DISPOSAL, CHESTERTON, IN

Driver (CDL-Certified)

•Drove a large vehicle (CDL Certified)

•Collected trash, recycling, or yard waste from cans and dumpsters on a set route and taking the load to a landfill or recycling center

•Operated a front-end loader truck that lifts the waste into a container behind the vehicle.

•Performed a daily pre-trip inspection of your vehicle, doing preventative maintenance, regularly cleaned the inside and outside of the vehicle.

•Maintained a log of activities.

•Assisted disabled residents, and reported unusual sanitation problems so that the city can dispatch someone to deal with it

1995-1998 INDIANA DEPARTMENT of TRANSPORTATION, GARY, IN

Highway Maintenance Laborer

•Flagged motorists to warn them of obstacles or repair work ahead.

•Set out signs and cones around work areas to divert traffic.

•Drove trucks or tractors with adjustable attachments to sweep debris from paved surfaces, mow grass and weeds, and remove snow and ice.

•Dumped, spread, and tamped asphalt, using pneumatic tampers, to repair joints and patch broken pavement.

•Drove trucks to transport crews and equipment to work sites.

•Cleaned, and repair drainage systems, bridges, tunnels, and other structures.

•Hauled and spread sand, gravel, and clay to fill washouts and repair road shoulders.

• Removed litter and debris from roadways, including debris from rock and mud slides.

•Cleaned and cleared debris from culverts, catch basins, drop inlets, ditches, and other drain structures.

•Performed roadside landscaping work, such as clearing weeds and brush, and planting and trimming trees.

•Placed and removed snow fences used to prevent the accumulation of drifting snow on highways.

R E F E R E N C E S

Mrs. Yolanda Bond

Proprietor of Bright Beginnings Day Care

6547 Harrison St.

Merrillville, IN 46410

219-***-****

Years known: 10

Marcia Soward

Respiratory Therapist

2080 Whitcomb St.

Gary, IN 46404

219-***-****

Years known: 15

Jean Wilkinson, MPA

Career Manager Assistant

744 Carolina St.

Gary, IN 46402

219-***-****

Years known: 4

Kimberly Trjkovski

Director, Disability Resources

400 W. 70th Pl.

Merrillville, IN 46410

Years known: 17

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