Customer Service Construction Worker

Darlene Staten-Berrien

Cell 813-***-**** Email ***************@*****.***

CORE STRENGTHS

Cash Handling

Team Player

Customer Service

Time Management

Warehouse

Mail Clerk

Construction Worker.

Hard Worker

PROFESSIONAL EXPERIENCE

Construction Worker/Warehouse/Remodeler

People Ready, Tampa, FL February 2019 – September 2019

Demoed and prepared construction sites for building projects

Remodeled residential and commercial homes and buildings respectively

Provided excellent customer service by demonstrating open availability while on call

Performed pick-ticket item assessments on a regular basis.

Maintained and updated warehouse task documentation and records for submission to supervisors.

Reviewed item locations to ensure proximity to construction sites.

Completed wide variety of construction tasks as seen fit by owner

Remained dedicated to tasks until work was complete

Created respected relationships with project leaders

Customer Service Rep

One Touch Direct, Tampa, FL May 2015 – September 2015

Responded to and handled customer complaints and inquiries in a timely manner

Maintained a polite and professional telephone manner

Developed personal organization and multitasking skills in a fast-paced environment

Mail Clerk

UPS, Tampa, FL October 2014 – February 2014

Responsible for weighing mail and applying the proper postage

Coordinated shipping arrangements and organized itineraries

Monitored office workflow to ensure efficiency of staff

Organized and coordinated courier systems training

Emailed employees regarding incoming mail whenever necessary

Clerk

The Ducks Internet Cafe, Tampa, FL November 2013 – February 2014

Opened and closed the store,

Assisted customers using soft-wares and storage devices

Greeted customers and provided excellent customer service

Handled large sums of money

Wrote up nightly and daily reports

Maintained cleanliness and orderliness of the café

EDUCATION

Child Care Specialist

Florida School of Business, Tampa, FL

General Educational Development Certificate (GED)

Hillsborough Adult High, Tampa FL

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