PROFESSIONAL

SUMMARY

SKILLS

EXPERIENCE

JILL M EASTER

Skilled team player with strong background in customer service environments. Works well independently to

handle assignments and always ready to go beyond

basics assignments. Quick learner with fair computer abilities.

Hardworking manager focused on completing work

quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks.

Dedicated to business success.

Hardworking team player focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks.

Dedicated to business success.

Production & assembly associate with 3 years of

experience. Excellent visual acuity, depth and color perception, and motor skills. Training and experience in performing tasks requiring manual dexterity.

Enjoys customer interaction, satisfaction, problem solving

Multitasking Attention to detail

Verbal communication Problem-solving

Serve customer needs New product

introduction

Assembly, Sep 2017 - Sep 2020

Ted's Manufacturing, Shawnee, KS

Adhered to safety standards promulgated by the

company and OSHA.

Assembled products on an assembly operation,

performing various tasks on a rotating basis.

Smoothed surfaces by removing rough spots,

trimming lengths and carefully cleaning

components to achieve a tight fit.

Identified damaged parts and quickly repaired or

7227 Aspen Drive, Kansas City, KS 66111

adq5zh@r.postjobfree.com

913-***-****

replaced the components.

Shaped and fabricated parts by hand or with

metalwork machines.

Catering coordinator, Oct 2015 - Sep 2017

Panera Bread, Shawnee, KS

Marketing new sales.

Followed up with every customer to insure quality

service & customer satisfaction.

Engaged dissatisfied customers using tactful

approaches and made best efforts to resolve

problems related to sales, products, and store

operations.

Kept updated files with a current listing of

customer business operations, sales histories and

key personnel.

Serviced established accounts on a consistent

basis to maintain strong revenue and customer

relationships.

Met targets consistently by working hard and with

strong attention to detail.

Reviewed activities regularly to identify

opportunities for improvement.

Consulted with customers to understand desires

and suggest best products to meet

Filed records to keep system efficient and

information organized.

Assistant Manager, Jan 2006 - Sep 2015

Goodcents Subs & Pasta, Shawnee, KS

Developed and maintained effective working

relationships with team members, management,

and customers.l

Communicated regularly with management team

concerning all aspects of sales, customer

feedback, and associate performance.

Reported losses, employee behavioral issues,

customer complaints, and other significant issues

to upper-level management.l

Addressed and resolved customer inquiries and

complaints and engaged with customers to ensure

EDUCATION

satisfaction with products offered.

Greeted customers, often by name, and created

welcoming environment.

Responded politely to customer inquiries and

assisted each person with locating products

meeting specific needs.

High School Diploma: General Education, May 1989

JC Harmon, Kansas City, KS

Graduated with distinction.

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