Catering Coordinator Customer Service
Resume:
PROFESSIONAL
SUMMARY
SKILLS
EXPERIENCE
JILL M EASTER
Skilled team player with strong background in customer service environments. Works well independently to
handle assignments and always ready to go beyond
basics assignments. Quick learner with fair computer abilities.
Hardworking manager focused on completing work
quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks.
Dedicated to business success.
Hardworking team player focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks.
Dedicated to business success.
Production & assembly associate with 3 years of
experience. Excellent visual acuity, depth and color perception, and motor skills. Training and experience in performing tasks requiring manual dexterity.
Enjoys customer interaction, satisfaction, problem solving
Multitasking Attention to detail
Verbal communication Problem-solving
Serve customer needs New product
introduction
Assembly, Sep 2017 - Sep 2020
Ted's Manufacturing, Shawnee, KS
Adhered to safety standards promulgated by the
company and OSHA.
Assembled products on an assembly operation,
performing various tasks on a rotating basis.
Smoothed surfaces by removing rough spots,
trimming lengths and carefully cleaning
components to achieve a tight fit.
Identified damaged parts and quickly repaired or
7227 Aspen Drive, Kansas City, KS 66111
**********@*****.***
replaced the components.
Shaped and fabricated parts by hand or with
metalwork machines.
Catering coordinator, Oct 2015 - Sep 2017
Panera Bread, Shawnee, KS
Marketing new sales.
Followed up with every customer to insure quality
service & customer satisfaction.
Engaged dissatisfied customers using tactful
approaches and made best efforts to resolve
problems related to sales, products, and store
operations.
Kept updated files with a current listing of
customer business operations, sales histories and
key personnel.
Serviced established accounts on a consistent
basis to maintain strong revenue and customer
relationships.
Met targets consistently by working hard and with
strong attention to detail.
Reviewed activities regularly to identify
opportunities for improvement.
Consulted with customers to understand desires
and suggest best products to meet
Filed records to keep system efficient and
information organized.
Assistant Manager, Jan 2006 - Sep 2015
Goodcents Subs & Pasta, Shawnee, KS
Developed and maintained effective working
relationships with team members, management,
and customers.l
Communicated regularly with management team
concerning all aspects of sales, customer
feedback, and associate performance.
Reported losses, employee behavioral issues,
customer complaints, and other significant issues
to upper-level management.l
Addressed and resolved customer inquiries and
complaints and engaged with customers to ensure
EDUCATION
satisfaction with products offered.
Greeted customers, often by name, and created
welcoming environment.
Responded politely to customer inquiries and
assisted each person with locating products
meeting specific needs.
High School Diploma: General Education, May 1989
JC Harmon, Kansas City, KS
Graduated with distinction.
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