Sonya Williams

Ashville, AL *****

adq5z8@r.postjobfree.com

205-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Human Resources Generalist

Hibbett Sports - Birmingham, AL

October 2017 to January 2018

•Responsible for updating information in Kronos as related to tax information ensuring compliance

•Identify, evaluate and resolve human relation and work performance problems, providing functional guidance, counseling and coaching. Manage employee separation information was updated in tracking system

•Effectively communicate information in regards to pay rate change/changes

•Investigate all Workers Compensation, Unemployment and FMLA issues and report to corporate

•Promote a team culture which includes supporting improvement committees and coordinating employee activities/events

•Deliver excellence HR customer service internally and externally Interim Human Resources Manager

Tru Cabinetry - Ashland, AL

May 2017 to September 2017

Provide leadership in the areas of employee relations, compensation, performance management, training, and benefits.

•Responsible for full life cycle recruiting and personnel forecasting

•Identify, evaluate and resolve human relation and work performance problems, providing functional guidance, counseling and coaching. Manage employee separation process.

•Oversee compensation program; wage and salary reporting

•Effectively communicate company policies and ensure compliance.

•Investigate all Workers Compensation, Unemployment and FMLA issues and report to corporate

•Promote a team culture which includes supporting improvement committees and coordinating employee activities/events

•Deliver excellence HR customer service internally and externally Project Manager

Forest Lawn Cemetery - Oxford, AL

March 2017 to May 2017

Researching more than 10,000 records to find lost revenue. Reading contracts, data entry, comparison, physical sight research confirming items purchased and delivered, recording all findings to ensure the company received all monies due.

Operations Assistant

Eissmann Group Automotive - Pell City, AL

June 2015 to October 2016

Directly reported to Upper Management - duties included but were not limited to updating calendar for appointments, scheduled visits for expatriates, answered all phone calls, forwarding emails, mail parcels, directing traffic to proper area, completing new hire paper work, processing all applications, drug testing when necessary, maintain spreadsheets, creating spreadsheets upon request, providing information to employees regarding tax information and benefit information upon request; updating spreadsheets/creating spreadsheets for maintenance of fleet/rental vehicles; additional administrative whenever deemed necessary.

compiles records for potential new hires, conducts background checks, and maintains reports. Data Entry specifically hours worked or coded time worked or missed to include meals and breaks; Answering all questions relating to benefits such as medical, dental, and vision insurance; Coordinating new hire orientation.

Human Resources Assistant

Riverview Regional Medical Center - Gadsden, AL

June 2014 to November 2014

Job Duties include: The Human Resources Assistant compiles records for potential new hires, conducts background checks, and maintains reports. Data Entry specifically hours worked or coded time worked or missed to include meals and breaks; Answering all questions relating to benefits such as medical, dental, and vision insurance; Coordinating new hire orientation. Human Resources Assistant

Thomas & Betts - Steele, AL

July 2011 to December 2012

Human Resource Assistant

Job Duties include: The Human Resources Assistant compiles records for potential new hires, conducts background checks, and maintains reports. Data Entry specifically hours worked or coded time worked or missed to include meals and breaks; Answering all questions relating to benefits such as medical, dental, and vision insurance; Coordinating new hire orientation. Assistant Manager

Blockbuster LLC - Gadsden, AL

June 2011 to December 2012

Job Duties include: Proactively lead the store team to ensure achievement of business goals in revenue, expense, profitability, customer satisfaction, inventory shrinkage, and store employee morale. Deliver exceptional customer service and assist in the creation of a positive customer experience that includes proactive interaction and immediate resolution of escalated customer issues. Protect company assets by conducting operations and inventory audits to maximize store profitability and ensure quality of operations, consistency, and compliance with company policies, procedures and standards. Ensures the proper cash controls and loss prevention procedures are in place and followed. Prepares and supports the inventory process by conducting pre-counts and participating in inventories. Data Analyst

ADECA - Montgomery, AL

September 2009 to February 2010

Analyzed program data, usage of programs, compiled reports and provided information to appropriate staff

Trained 35 individuals on program in accordance with State directives Probation Officer

Judicial Correction Service - Attalla, AL

January 2009 to August 2009

Worked closely with Judges, Officers of the Court and Police Officers during court dates Confirmed probationers were meeting all legal obligations Administrative Assistant

Gulas & Stuckey Law Firm - Birmingham, AL

February 2008 to January 2009

Maintained client files and docket calendar

Scheduling depositions

Prepared detail reports of current case status

Responsible for greeting clients

Executive Secretary

American Federation of Government - Bynum, AL

January 2005 to September 2007

First point of contact with all visitors conducting business AFGE Responsible for all mail and correspondence to the executive level Answered phone calls utilizing a multi-phone system Organized monthly events by selecting locations, ordering refreshments, notifying attendees and recording minutes

Responsible for bank deposits

Customer Service Manager

Bellsouth/Cingular - Birmingham, AL

February 1993 to October 2002

Responsible for team member training, Expert in problem solving and management skills Provided feedback in regards to phone etiquette and knowledge of programs used and goods and services

Collection of payments via credit/debit cards or bank accounts Coordinated with engineers to determine when service would be restored or installed Education

BS in Management of Human Resources

Faulkner University

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