Medical Assistant Customer Service
Resume:
Amy Larson
Slater, IA *****
adq5xu@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Client Relations Specialist
Axis ABA Therapy and Support Services - Ankeny, IA September 2019 to August 2020
• Verify Insurance Policies,
• Customer service,
• Phone calls to Insurance companies and Clients
• Prior Authorizations
• Credentialing Providers
• Billing,
Certified Medical Assistant (CMA)
Phillips County Medical Clinic - Phillipsburg, KS
March 2015 to January 2019
Prioritizing and multitasking
• Room patients
• Strong written and verbal skills
• Take vitals
• Calls patients with test results
• Schedule referrals
• Patient-focused care
• Assist with procedures
• Understands medical
• Gives injections
• Venipuncture procedures
• Great problem solving skills
• Detail oriented
Billing Specialist/Client Funding
Youth & Shelter Services - Ames, IA
December 2012 to February 2015
Chief Financial Officer - Mindy Stensland 515-***-**** December 2012 - February 2015
• Reliable
• Trustworthy
• Accounts Receivable
• Billing for different houses
• Financial Reports
• Customer Service
Certified Medical Assistant (CMA)
Boone County Hospital - Boone, IA
April 2011 to July 2012
• Office Manager - Lynn Johnson 515-***-****
• Room patients
• Take vitals
• Patient Care
• Assist with procedures
• Calls patients with test results
• Patient referral
• Prior authorizations
• Give injections
Certified Medical Assistant (CMA)
Skin Solutions Dermatology - Ames, IA
March 2006 to April 2011
Office Manager - Mary Tory 515-***-****
• Room patients
• Take Vitals
• Patient care
• Assist with minor surgeries
• Assist with laser treatments
• Calls patients with test results
• Prior Authorizations
Certified Medical Assistant (CMA)
OB/GYN Associates - Des Moines, IA
January 2001 to March 2006
Office Manager - Jeff Wilson 515-***-****
• Room patients
• Take Vitals
• Patient care
• Called and set up appointments/procedures
• Calls patients with test results
• Prior Authorizations
Education
Diploma in Medical Assistant
Des Moines Area Community College - Boone, IA
August 2000
Associate in General Studies Degree in General Studies Boone Jr. Sr. High School - Boone, IA
August 1999
Skills
• Vital Signs
• Patient Care
• Injections
• EMR
• EKG
• Laboratory Experience
• Phlebotomy
• Venipuncture
• Triage
• Time Management
• Computer Literacy
• Customer Service
• Insurance Verification
• Medical office experience
• Typing
• Clerical Experience
• HIPAA
• Medical Scheduling
• Front desk
• Medical Terminology
• Medical Billing
• Medical Records
• Microsoft Excel
• Data entry
• Microsoft Word
• Phone Etiquette
• Anatomy Knowledge
• ICD-10
• Medical Coding
• Physiology Knowledge
Assessments
Customer Focus & Orientation — Proficient
August 2020
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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