MONIQUE T. REYNOSO

956-***-****

adq5xd@r.postjobfree.com

Seeking a professional opportunity that will allow me to offer my expertise, creativity, and strong interest in the business world to an organization in need of hard-working professional that has experience motivating others to achieve stellar results.

EXPERIENCE

JULY 2021 – MARCH 2022

CSR BILINGUAL, MAXIMUS

Tasked with providing healthcare information to clients to assist them in maneuvering through complex healthcare plans. Provided information to callers by phone, webchat, or written correspondence. MARCH 2020 – JUNE 2020

ADMISSIONS REPRESENTATIVE, SOUTHERN CAREERS INSTITUTE Spoke with potential students about improving their lives through education. Provided guidance and assistance to new students through the registration and admission process. Advised and counseled potential students to address their unique needs, overcome or minimize barriers, and help them choose a path toward a better future by continuing their educational goals. DECEMBER 2018 – MAY 2019

LICENSED AGENT/ANNUITIES/BROKER NEW YORK LIFE

Contacted prospective clients and assisted with retirement planning, college funding, life insurance, as well as 401k’s and 403b’s. Explained and wrote policies for customers customized to their individual needs. SEPTEMBER 2012 – JUNE 2013

MARKET AREA MANAGER, ENCORE NATIONWIDE

Responsible for coordinating, staffing, and recapping promotional events at various locations. Assisted upper management with recruitment, screening, and onboarding new brand ambassadors. Successfully managed team of ambassadors and performed site visits on a weekly basis. EDUCATION

ASSOCIATES DEGREE BUSINESS MANAGEMENT, UNIVERISTY OF PHOENIX Course study focus on management, operations, strategic planning, and performance management. Emphasis on improving productivity, efficiency, and communication in a business setting. SKILLS

Bilingual English/Spanish

Well versed in all Microsoft Office Applications

Excellent Communication & Management Skills

Licensed Independent Agent/Broker

Reliable and Trustworthy

Creative with problem solving skills

References available upon request