English Teacher Administrative Assistant

ANNECASSIDY

Glen Mills, PA *****

484-***-**** ********@*****.***

SUMMARY

Motivated to use my years of teaching and customer service skills to serve as resource as an administrative assistant. Enthusiastic learner who is excited to get back into working full time.

Sales Associate 02/2009 to 01/2010

Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.

Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.

Assisted customers by finding needed items and checking inventory for items at other locations.

Listened to customer needs to identify and recommend optimal selections. Operated cash register collected payments and provided accurate change.

CARDINAL O'HARA HIGH SCHOOL

Springfield, PA

English Teacher 09/2001 to 11/2008

Encouraged student critical thinking and discussion in literature using variety of teaching techniques.

Established and enforced clear class objectives and requirements to promote consistent education for all students.

Met with parents and guardians in conference sessions to discuss students' progress.

Tested students on concepts taught in class to determine comprehension levels.

Created and implemented lesson plans

Evaluated students' comprehension of lessons through relevant test questions.

Tutored students requiring additional assistance in grammar and reading comprehension.

EDUCATION AND TRAINING

MASTER OF ARTS: EDUCATION

Neumann University, Aston Mills, PA

BACHELOR OF ARTS: ENGLISH

West Chester University of Pennsylvania, West Chester PA

05/2005

05/2000

VOLUNTEER EXPERIENCE

Coached the junior varsity girl's lacrosse team at O'Hara.

Chaperoned and organized students for community service corps, visiting local nursing homes and interacting with residents.

Coached Girls on the Run, an inspiring and empowering program that celebrates girls and teaches life lessons through running.

Chaired the Scholastic Book Fair at Penn Wood Elementary School.

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