Customer Service Representative/Team Leader

Connie Horton Created on Snagajob.com

*************@*****.*** 662-***-**** 3728 Nabholtz Lane Mesquite, TX 75150 EXPERIENCE GMAC, Manager Jan 1999 - Apr 2022

Team Lead/New Hire Mentor inbound-outbound calls to customers with 30-60-90 days accounts passed due processed customers payments as well as making accounts current and changing customers account information with updated and correct information in a timely manner. Worked as Team Lead of 15 to 20 employees while also training and mentoring New Hires on work procedures of taking inbound and outbound calls.

EDUCATION High school Aug 1983 - May 1987