Gloria Du Bois
Boynton Beach, FL *****
Email: *********@*****.*** C: 718-***-****
Excellent verbal and written communication. Strong problem-solving. ability to multitask, prioritize and be flexible with changing business needs in a team environment and provide enthusiasm and positive energy. Well Organized and professional always. Customer focused, strong interpersonal. Able to adapt and embrace change. Team player mentality with the ability to work independently and detailed oriented. Experience and a comprehensive knowledge of Conventional, FHA, VA loan programs and new constructions Collect borrower(s) information, verifying loan documents, income analysis and credit. Communicate with borrower(s), realtors, and title companies and any other parties involved providing status from time submitting file to underwriting to closing.
SKILLS
Experience in DU/LP, Encompass, Caylx Point and other proprietary mortgage processing software. Knowledge TRID and Closing Disclosures. Request appraisals, credit supplements, title, payoff’s, homeowner’s insurance and VOE’S. Submitting files to different lenders UWM, Caliber, HomeBridge, Freedom and Angel Oaks, Sprout and TCF. EXPERIENCE
Southern Trust Mortgage – Remote Maryland, MD
Loan Processor September 2021 –
current
Contacted each borrower(s) introduced myself
Update any corrections while speaking with borrowers
Gather information and take each file from application to closing
98% New Construction contact processor coordinator for documents, when to order appraisals and final inspections and schedule closing
Responsible for ensuring that all loan documentation is complete, accurate, verified, and compiles with company policy and investor guidelines
Review and verify loan documents including income, assets, credit, appraisal, and title insurance
Request Title work, Appraisals, 1004D, Homeowners Insurance, Payoff's and VOR's...
Prepare loan file for submittal to underwriting
Review documentation to make sure all items from borrower are correct from my needs list
Meet crucial deadlines requested
Guaranteed Rate - Remote West Palm Beach, FL
Loan Coordinator/Processor August 2020 – July 2021
• Review loan approvals and address conditions with borrower(s) when I call to introduce myself
• Responsible for providing strong and clear communication to underwriters regarding file
• Prepare and submit timely and accurate loan files to the underwriters
• Verify W2 income, SS Income, Pension and Self-Employed
• Verify Assets, Liabilities, and credit
• Request title, appraisals, HOI, HOA, credit supplements, VOE’s and payoff’s
• Scheduling and tracking of closing dates, contingency dates, and loan lock expirations.
• Send out communication emails borrower, realtors, title, and internal status of the file
• Prepare and submit timely and accurate loan files to the Closing Department upon “Clear to Close” Paramount Residential Mortgage Group Boca Raton, FL Loan Processor May 2019 – July 2020
• Review 1003 with Loan Officer for accuracy.
• Contact borrower(s) to review 1003 and gather additional documents needed
• Analyze loan files and submit completed loan package to underwriter
• Responsible for providing strong and clear communication to underwriters
• Verify W2 income, SS Income, Pension and Self-Employed
• Verify Assets, Liabilities, and credit
• Request title, appraisals, HOI, HOA, credit supplements, VOE’s and payoff’s
• Send out communication emails borrower, realtors, and title.
• Guide new LO’s how to put a file together and assist in restructuring loan – support Loan Officers Certified Mortgage Planners (Broker/Warehouse) Contract Lake Mary, FL Relationship Manager July 2017 – February 2019
• Review 1003 with Loan Officer for accuracy, request items from Loan Partner and borrowers
• Analyze loan files and submit completed loan package to underwrite for conditional approval
• Responsible for providing strong and clear communication to underwriters
• Verify W2 income, SS Income, Pension and Self-Employed
• Verify Assets, Liabilities, and credit
• Send out initial Disclosures to borrowers for signature
• Lock Rates with different lenders
• Send out emails of any updates on the file to borrower, realtors, and title.
• Request title, appraisals, HOI, HOA, credit supplements, VOE’s and payoff’s Prospect/HomeBridge Financial (Branch Closed) Winter Park, FL Sr. Mortgage Loan Processor September 2016 – June 2017
• Review 1003 with borrower for accuracy, request items
• Analyze loan files and run DU/LP before submitting completed loan package to underwriting
• Responsible for providing strong and clear communication to underwriters
• Verify W2 income, SS Income and Self-Employed
• Verify Assets and Liabilities and credit
• Request Insurance, Credit Supplements, Payoffs and WVOE
• Follow up status to LO’s, borrower(s) and Realtors• Process Loan Officers from other states AL, LA, TN, GA, NC, and FL
• Request title, appraisals, HOI, HOA, credit supplements, VOE’s and payoff’s