Nhan Duong

Santa Ana, CA ***** 281-***-**** adq5k9@r.postjobfree.com

PROFESSIONAL SUMMARY

Enthusiastic & motivated business professional with a history of exceeding company goals utilizing consistently organized practices.

SKILLS

Cross-Selling & Partner Referrals

Financial Management

Cold Calling

Loans Processing

Effective Communicator

Problem Resolution

WORK HISTORY

CLIENT RELATIONSHIP CONSULTANT 06/2021 to CURRENT

U.S. Bank Costa Mesa, CA

Managed relationships for portfolios of consumers and small business customers with average balances between $50k and $450k.

Reached out to eighty to ninety potential customers per week via telephone, email, and in-person inquiries, while also working with existing customers to increase purchases of products and services.

Resolved problems with high-profile customers to maintain relationships and increase return customer base.

RELATIONSHIP MANAGER & LENDING SPECIALIST 07/2019 to 05/2021

Bank Of America Houston, TX

Communicated with clients to identify their financial needs and goals. Created sixty meaningful conversations and eighty outbound calls per week.

Ensured consistent loan sale performance while maintaining a robust approach to risk and regulations.

Prepared professional business correspondence on behalf of loan officer to obtain information and facilitate processing steps.

Liaised with clients to guide them through the loan closing process and skillfully handle any concerns.

SENIOR SALES ADVISOR 05/2014 to 07/2019

Nutrilite Houston, TX

Achieved sale revenues of $20k to $25k per month by cultivating and securing new customer relationships.

Increased revenue by implementing effective sales strategies in the sale cycle process from prospecting leads through close.

Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

EDUCATION

BBA Business Administration And Management 08/2019

University of Houston, Houston, TX

Associate of Arts Finance 05/2016

Lone Star College, Spring, TX

LANGUAGES

English

Native or Bilingual

Vietnamese

Native or Bilingual

.

Contact this candidate