CRYSTAL SEVERSON Q
Cas
Deda
Pry WORK HISTORY
ee March 2016 to March 2022
Administrative Assistant West Virginia Board OF Barbers And Cosmetology
en ay Dunbar, WV
* Answered mult-ine phone system, routing calls, delivering messages tc
taff and greeting vist
+ Restocked supplies and submitted purchase to maintain
Pree levels
* Scheduled office meetings and client appointments for staff team
Scheduled conference rooms, prepared agendas and maintaine
calendars to prepare for meetings and event
* Interacted with vendors to purch
€ and set up equipment and service:
* Booked airfare, hotel and ground transportation to coordinate office
travel
+ Received and sorted incoming mail and packages to record dispatch
distnbute to correct recipient
March 2015 to July 2016
Data / Cashier K-Mart Store, Kanawha City, WV
+ Helped customers complete purchases, locate items and join reward
programs
+ Operated cash register for cash, check and credit card transactions with
excellent accuracy level
+ Maintained secure cash drawers, promptly resolving discrepancies i
daily totals
+ Restocked and organized merchandise in front
+ Replenished sales floor merchandise and organized shelves, racks and
bins for optimal appearance
* Stocked, tagged and displayed merchandise as required
icomed customers and helped determine thei ne
Tallied c
h drawer at beginning and end of each work shift
May 2010 to May 2011
Assistant Manager Tudors, Anste
+ Monvtored cash intake and
reducing discrepancies.
+ Completed regular inventory counts to verify
discrepancies and forecast future needs
+ Monitored secunty to protect employees, customers and property
rds, creasing accuracy and
ck le
2, add
Medical Assistant Montgomery General Hospital, Montgomery. WV
* Directed patients to exam rooms, fielded questions and prepar
physician examinations.
* Completed clinical procedures and gathered patient data for
interpretation by physician
* Obtained client medical history, medication information, symptoms and
allergies
+ Obtained pre- and posttreatment vital signs and weight
+ Arranged surgeries with surgical center. confirming times with patients
‘and preparing admission and f
+ Taught patients about medications, procedures and care plan
instructions
+ Prepared inal patient charts for admission
+ Called and faxed pharmacies to
+ Documented vital signs and health history for patients in clinic and
hospital environme
+ Sanitized, restocked and organized exam rc
equipment
* Collected and
Jubmit prescriptions and refi
ns and medical
.cumented patient medical information such as blood
pressure and weight
May 2002 to May
Receptionist Charleston Pain Clinic. Charieston. WV
+ Confirmed appointments, communicated with clients and updated
client records
+ Answered central telephone 5)
* Provided callers with addres:
information
+ Answered large volume of incoming calls daily to resolve customer
chedule appointments
+ Kept reception area clean and neat
impressioy
+ Provided clerical support to company employees by copying, faxing and
filing documents
+ Greeted incoming visitors and customers profes:
m and directed calls according
's, Company website and related
aive visitors positive first
sionally and provided
friendly. knowledgeable assistance
+ Restocked supplies and submitted purchase orders to maintain st.
levels
+ Answered phone promptly and directed incoming calls to correct
offices
+ Responded to inquiries from callers seeking informatio