Maria Ruiz

*** **** ****** **

Arlington, TX ****1

469-***-**** cellular

Objective: Seeking a challenging position in a professional office environment that will utilize my skills and provide an opportunity for advancement.

PROFESSIONAL EXPERIENCE

IOSM (Irving Orthopedics & Sports Medicine) 7/08- 10/21

Front Desk

Registrations, Check in & Check out’s for 7 doctors

Patient/Customer POC

Created charts from new patient information

Booked appointments for new and existing patients

Served as Translator

Greenway(Electronic Medical Record system)

Scanning of documents (records, referrals, etc)

Answer inbound calls

Multi-phone line

MSCI (Medical & Surgical of Irving) 03/04- 06/08

Front Desk

Front Desk Supervisor

Served as liaison between co-workers and Administration

Registrations, Check in & Check out’s for 7 doctors

Patient/Customer POC

Created charts from new patient information

Served as Translator

Booked appointments for new and existing patients

Insurance verification

Centricity Experience

Touch Chart (Electronic Medical Record system)

Scanning of documents (records, referrals, etc)

Answer inbound calls

Multi-phone line

Spine Centers 09/96- 01/04

Office/Chiropractor Assistant

Answered inbound calls

Multi-phone lines

Customer/patient contact

Faxing and filing of paperwork

Develop patient x-rays

Patient referral to other doctors

Follow-up’s with patients and attorney representative to ensure well being of patients

Helped Dr. with bedside duties (translations, make notations, making patients feel more comfortable)

Notary Public

Collection letter (drafting letter & arranging payments)

Accounts Receivable

Account Payable

K-mart Inc. (Dallas, TX) 94- 96

Customer Service Rep

Customer Service Specialist in Returns area. Ensure that the customer received either a replacement or a reimbursement for items being returned.

Customer Service Specialist in Complaints Department. Ensured that the customer was overall satisfied, either with a product or a service.

Multi-phone lines

Issued Rain checks for sale items that were out of stock

Ensure that re-stocking of merchandise tool place as items were brought

Cashier – checked out customer, obtained credit card and check approvals from financial institutions, ensure customer had necessary identification when writing checks.

City of Dallas 93- 94

Lifeguard

Lifeguard at community pool,

Worked pay booth for children and parents

Ensure that children were careful with each other while at play in the water

During the non-duty hours, served as an off-the-record swimming instructor, helping children with strokes and teaching them how to remain afloat

Skills/Training

Spanish – proficient at written and oral communications

Multi Phone lines

Ten Key by touch

Typing Skills 45-60 wpm

Microsoft Office

Office machines (copier, fax, printer)

Computer Literate

References available upon request

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