Salem Va Customer Service
Resume:
Sarah J. Eaton
Bland, Va. 24315
****************@*****.***
OBJECTIVE: I would like to obtain the position of Patient Ser. Coordinator, so I can utilize my years of medical and clerical skills as well as my past and present public relations skills. I have worked with patients for the last 23 years in the medical field from home health care to 20 years of dialysis experience where I have also had to draw up meds for dialysis patients working in the medical environment.
PROFESSIONAL SKILLS: Computer Skills, Microsoft Office, Previous management skills, scheduling of staff, Supervision, Home health/dialysis, Filing/Editing, Typing, Office Procedures, Telephone Skills, Public Relations, Med drawing, Helpful/friendly personality, Working in a fast pace environment, Business/Public Relations, Management Skills, Customer Service Skills.
EDUCATION: Two (2) years Stenography / Secretarial Specialty
Wythe County Vocational School, Wytheville, Va. 24382 - Completion 1984
WCC IST Computer Class, Wytheville, VA. 24382
RN prerequisite classes including drug calculations.
EMPLOYMENT SKILLS:
1. Developed ability to work in a fast-paced atmosphere.
2. Maintained excellent customer relations and developed customer rapport.
3. Diplomatically resolved customers complaints on an as-need basis plus give directions.
4. Accurately calculated and made daily deposits of cash drawer.
5. Ability to follow instructions well and make decisions with no supervision.
6. Motivated and supervise 5+ employees on daily basis
7. Maintained all record-keeping procedures.
8. Delegated responsibilities to employees to meet company’s expectations.
9. Effectively developed telephone communication skills
10. Consistently met daily assignment deadlines.
11. Always apply the Golden Rule to all Situations.
EMPLOYMENT HISTORY:
Patient Care Tech., Fresenius Medical Care, Wytheville, VA. 05/01 – Present
C.N.A. Old Dominion Home Health, Wytheville, VA. 06/97 – 05/01
Waitress, Log Cabin Rest. Bland, VA. 03/94 - 06/07
Deli Manager 1991 – 1994
REFERENCES:
Tina Balas / B.S.N. Veterans Affairs Medical Center, Salem VA. 24153 304-***-****
Cyndi Turner / Former Co Worker Dialysis/Friend, 153 Philbrook Dr. Max Meadows, VA. 276-***-****
Martha Rill / LPN, Fresenius Medical Care, Wytheville, VA. 276-***-****
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