Full-time
Resume:
Amie Steeley
Evansville, IN *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Processing Clerk
Shoe Carnival Distribution Center - Evansville, IN June 2019 to Present
• Resolves product discrepancies, such as price labels, case labels and any other product issues.
• Sorts, scans, and packages accessories for shipment.
• Builds cardboard cartons, affixes labels, and prepares boxes for use in Tilt Tray.
• Unpacks cartons and places individual shoe boxes on powered conveyor.
• Scans and packs individual shoe boxes from Tilt Tray Sorter System into cartons by store location. Counter Sales Representative
Hertz Corporation - Evansville, IN
January 2016 to June 2018
• Focus on providing a clean and safe vehicle, to every customer
• Utilize company approved sales and service techniques when determining customer wants and needs.
• Offer optional products to meet customer wants and needs.
• Prepare all rental and return documents accurately and completely.
• Qualify each customer using our company rental requirement guidelines.
• Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
• Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
• Ensure that the return date and time on the rental agreement is accurate.
• Review all charges at the time of vehicle return.
• Prepare the Rental Agreement Folder with all required information.
• Answer the phones to assist customers in a friendly, helpful and prompt manner.
• Assist customers by effectively resolving all customer service issues.
• Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
Bar Server
Turoni's Forget Me Not Inn - Evansville, IN
February 2010 to March 2016
Providing excellent service to customers, handling complaints if any customers were unsatisfied ed. Made point of sale transactions for retail merchandise, answering phones, running daily reports for sales, bank deposits, training new employees, taking inventory, stock, bartending attending micro brew beer stubs.
Marketing/Assistant
North Shore Mortgage - Evansville, IN
October 1996 to January 2010
I wrote the sales pitch for the telemarketing. Produced leads for the Loan Officers becoming a Marketing Manager. Later I was
began training in the loan department where I continued my marketing duties while training, and assisting the Loan Officers with
running credit reports, preparing documents for home owners refinancing their property. I dealt directly with lenders, realtor, title workers, and appraisal companies. Education
Some College in Criminal Justice
Ivy Tech Community College - Evansville, IN
December 2005 to January 2009
High school diploma in Education
My. Vernon High School - Mount Vernon, IN
September 1993 to May 1997
Skills
• Computer Skills (10+ years)
• Financial Services (10+ years)
• Sales (10+ years)
• Time Management (4 years)
• Training (5 years)
• Word (5 years)
• Microsoft Excel (4 years)
• Inventory (10+ years)
• Cashier (10+ years)
• Management (1 year)
• Communications (10+ years)
• Conflict Resolution (10+ years)
• Microsoft Outlook (5 years)
• Microsoft Word (5 years)
• Microsoft Office (5 years)
• Oracle (3 years)
• Data Entry (8 years)
• Revenue Management (10+ years)
• Hospitality Experience (6 years)
• Interviewing (2 years)
• Inventory Control (10+ years)
• Java (5 years)
• Leadership Experience (5 years)
• Negotiation (10+ years)
• Outside Sales (5 years)
• Quality Assurance (5 years)
• Quality Management (5 years)
• Retail Sales (5 years)
• Time Management (5 years)
• Troubleshooting (5 years)
• Underwriting (3 years)
• Windows
• Word Processing (6 years)
• Warehouse Experience
• Yardi
• Bartender Experience (10+ years)
• Budgeting (3 years)
• Computer Literacy (10+ years)
• Office Experience (10+ years)
• Marketing (10+ years)
• Auditing
• Reports
• Report Preparation
• Bookkeeping
• Training & Development
• Safety Management
• Digital Marketing
• Outsourcing
• Legal Research
• Credit Analysis
• Filing
• Online Marketing (3 years)
• Onboarding (Less than 1 year)
• Supervising Experience (Less than 1 year)
• Inside Sales (4 years)
• Marketing (10+ years)
• Excel (3 years)
• problem solving (10+ years)
• Billing (6 years)
• Outlook (5 years)
• Customer Service Skills (10+ years)
• Clerical (10+ years)
• Customer Service (10+ years)
• Sales Management (10+ years)
• Microsoft Powerpoint (10+ years)
• Quality Control (5 years)
• Human Resources (4 years)
• Loan Origination
• Account Management (6 years)
• Fair Housing Regulations
• Pricing (8 years)
• Property Management (2 years)
• Event Planning (7 years)
• Merchandising
• Warehouse Experience (2 years)
• Quality Control (1 year)
• Packaging (2 years)
• Ecommerce (2 years)
• Shipping & Receiving (1 year)
• Safety Management (10+ years)
• Business Development
• Warehouse Distribution Experience (2 years)
• Pallet Jack Experience (2 years)
• Quality Control (2 years)
• Typing
• Accounts Receivable
• Salesforce
• CRM Software
• Front desk
• Accounts Payable
• Warehouse management system (2 years)
• Customer Service (10+ years)
• Communication skills
• Organizational skills
• English
Languages
• English - Expert
Certifications and Licenses
ServSafe
March 2019 to March 2023
Food Handler Certification
Revenue Management Ethics
Present
Safety Training/Field Operations
Present
Asset Protection
Present
Bartender License
Assessments
Sales skills — Highly Proficient
June 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Highly Proficient
Filing & organization — Highly Proficient
April 2019
Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Highly Proficient
Scheduling — Completed
April 2019
Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.
Full results: Completed
Customer focus & orientation — Highly Proficient
May 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Work style: Reliability — Expert
April 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Expert
Customer focus & orientation — Highly Proficient
April 2022
Responding to customer situations with sensitivity Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Key Skills Communication, problem solving, organization, goal ortiented conflict resolution, reliabilable, patience, process streamlining, customer service based sales. Objective I am a very ambitious customer sales rep, with a proven background in sales, and marketing, I am very motivated, dependable, eager to learn new teachniques while doing so quickly. I am a very positive, outgoing, and goal oriented.
Contact this candidate