Entry Clerk Member Team
Resume:
AJAY BHARGAVAN
MENON
************@*****.***
Wukair
75%
60%
TIMELINE
Mar 2009 - Jul 2010
Puma Middle East FZ
Dubai
Data Entry Clerk
Mar 2015 - Aug 2015
Flipkart India
Bangalore
Assistant Logistic Manager
Nov 2005 - Jun 2007
Dell International Services
Bangalore
Order Processing Associates
Mar 2011 - Mar 2015
Godrej & Boyce Manufacturing Company
Bangalore
Deputy Logistic Manager
Sep 2015 - Present
Dhofar Global Trading Company
Qatar
Operation Manager
SUMMARY
Accomplished and certified Logistics &
Supply Chain Professional from
(IPSCMI) plus proactive supply chain
leader with 15 years of progressive
experience impacting corporate
performance by skillfully providing
analytical and operational support for
global and domestic procurement
functions. Strategic, critical thinker
with deep business acumen to design
and optimize supply chain initiatives
for global organizations significantly
focusing across the entire gamut of
Logistics and Operations,
Procurement, Import and Export,
Vendor Management, Quality Control,
Cost Optimization, Budget Control,
Inventory Control and Stakeholder
Management. Skilled in conducting
tactical negotiations, entailing diverse
geographical exposure in dealing with
an enterprise level vendor base in ME,
Italy, China, Malaysia, Indonesia,
Turkey, UK and Switzerland.
CORE COMPETENCIES
Supply Chain Management
Procurement Management
Warehouse Management
SKILLS
Logistics Vendor Management
CORE SKILLS
Quality Control
Negotiations
Cost Optimization
Budget Control
Inventory Control
LANGUAGES
English
Hindi
Gujarati
Malayalam
TOTAL EXPERIENCE
15 years
GLOBAL REMIT
TECHNICAL SKILLS
Software
• ERP,
• Oracle Applications
• Sage X3
• Tally
• Advanced Excel
• MS-Office
• SAP ECC 6.0
• SAP MM
• SAP SM
PROFESSIONAL SKILLS
Export & Import Management
Team Management
Stakeholder Management
ERP System
Data Analysis
PROFESSIONAL EXPERIENCE
KEY ACHIEVEMENTS
• Scored 75% in IPSCMI exam for certification of Logistics and Supply Chain Professional.
• Successfully managed all aspects of Supply Chain from planning, procurement, receipt, distribution, inventory, accountability and maintenance of over $20 million of materials and equipment, since the last 05 years.
• Increased Supply Chain team’s productivity by 30% within 02 years.
• Reduced non-moving and obsolete inventory by 25% in the last 03 years by arranging meetings with the Sales and Operation Planning team.
• Performed freight bids for ocean and trucking services that resulted in annual savings of $40K in the region.
• Applied lean concepts to the distribution centers to improve daily routes and reduce fleet spending by 15% in a year.
• Improved customer service performance by 89% to 98% since last year by creating an exclusive 02 member team for solving and guiding customers on their queries.
Dhofar Global Trading Company, Qatar Operation Manager Sep 2015 - Present Responsible for developing and executing strategic and tactical initiatives to ensure the smooth running of all aspects of the Company Operations of a $20 Million business unit in Qatar. Responsible for managing and maintaining an effective supply chain through planning and procurement of materials to support production build plans, inbound & outbound consignments, inventory, deliveries, installations, invoicing, collections and warehouse activity flow, with geographical exposure in dealing with a diverse vendor base in ME, Italy, china, Malaysia, Indonesia, Turkey, UK and Switzerland. Provide effective day to day operations management of the warehouse and inventory, supervising the store keeper and logistic teams to optimize cost and control budget.
• Innovate strategies for supplier onboarding, forward stocking locations, vendor-managed inventory hubs, distribution centers, direct materials procurement and contract manufacturing operations.
• Improve productivity by implementing improved and consistent processes, planning and performance management.
• Forecast business needs relating to Storage, Manpower, Training, System supports, Budgeting, Policy changes to manage procurement.
• Assist in developing supply chain models and processes to optimize supply chain strategies as per company goals to deliver excellent customer experience while balancing operating costs.
• Improve business standards, service levels and financial results by Quality Control, Costing and Budgeting and Vendor Management, to achieve both individual and team KPI’s
• Implement Sage X3 & CRM ERP’s by replacing Tally and conduct training sessions for all Qatar team members on these ERP’s.
• Develop and execute procurement strategies that maximize opportunities to leverage spend, improve quality, optimize cost, and reduce risk.
• Engage with Manufacturers, Clearing & Freight Forward Agents, Sales and Customer/Partner to align delivery fulfillment with end customer expectations by Order Tracking/Monitoring and Backlog Management.
• Accountable for Logistics Management, pertaining efforts to track and oversee orders from manufactures warehouse till it reaches the premises of the end customer.
• Manage the supply base in terms of safety, compliance, quality, cost, delivery, technology, and environmental perspectives by supporting corporate citizenship initiatives and monitor, evaluate, and improve overall supplier performance through continuous improvement & lean principles.
• Conduct bid defenses, vendor and proposal analysis to guide cross-functional team decisions regarding outsourcing solutions, and lead the benchmarking and bidding process, negotiating pricing/terms and conditions, final contract award and implementation. Flipkart India, Bangalore Assistant Logistic Manager Mar 2015 - Aug 2015 Single handedly managed the Flipkart return center of 40000 sq feet with total manpower of 35 employees, held accountable for stock maintenance and inventory management. Assisted in the planning & execution of the entire gamut of end to end logistics chain of the franchize and heading domestic logistics verticals coordinating with cross-functional teams. Additionally, extending support to other units for productivity project logistics movement and freight controls.
• Assessed and maintained the material receipts, storage and in-warded the same in system before any breach.
• Devised strategic measures towards space utilization, resulting in utilization greater than the average for every vertical by 90%.
• Trained, mentored and led the new Joiners, and enabled their familiarity to the system and processes of return management.
• Organized the team structure in accord with the numbers and skills, considering incomings and liquidation trends.
• Ensured quality check, and sent over the viable customer returned inventory stock back to the Inward Team within 48 hours.
• Rigorously followed and completed the dock to stock TAT within 24 hours.
• Ensured damages from In-transit, movement within the warehouse, till delivery by less than 0.5%.
• Conducted monthly stock audits of good inventory as per organization policy.
• Inforced continuous follow up with the liquidation team for disposal of product exchange materials and received materials in RC with an open seal condition
• Prepared space & pallet utilization report, safety report, incoming vs liquidation MIS on weekly & monthly basis and presented them to the respective departments.
• Co-ordinated with end customers for collection of damaged or defective materials.. Godrej & Boyce Manufacturing Company, Bangalore Deputy Logistic Manager Mar 2011 - Mar 2015 Managed and strategically executed all the aspects of Supply Chain and Logistics in the capacity of Deputy Logistics Manager. Accountable for end-to-end logistics solutions pertaining to Distribution Centre Operations, SCM, Inventory Control, MiS Reporting, Transportation, Evaluation, Replenishment, and Compliance.
• Managed and delivered DC Operations involving inbound & outbound inventory transactions and transportation activities.
• Monitored order pickups and dispatches ensuring proper documentation of all the orders, loadings and dispatches.
• Performed 100% dock audit of stock before dispatching.
• Supervised supply chain for distribution of goods from warehouse to Retail Outlets, thereby, achieving targets within the specified parameters.
• Maintained the material stock without any variance by conducting stock verification and documentation.
• Checked and adhered to FIFO stacking and dispatching, maintained minimum stock level as per sales plan in warehouses and managed distribution at sales points as per sales orders within the specified time.
• Monitored MIS on Cost of Delivery, Secondary Freight Analysis, Transport Evaluation Report, Pre Delivery Inspection Reports, Challans to Bill Cycle, and Damage & On-loan analysis.
• Prepared reports concerning estimation, evaluation, movement of material, discrepancy and MIS on category wise liquidation plans for stock at DC.
• Scheduled delivery and route map for smooth operations at DC and coordinated with other departments associated with the movement, such as Operations Dept., Marketing & Merchandising Dept. as well as retail outlets for scheduling the dispatches.
• Prepared, evaluated, and identified the transport tenders, ensuring lowest competitor bidder and issued the contract as per organization norms and transporter correspondences.
• Forecasted new stores based on historical data, seasonality and category team. Coordinated all the relating activities and processes to new store opening with regard to supply chain, planning & procuring of materials & requirements and ensured timely & smooth running of Retail Outlet units.
• Prepared and analysed data for all types of Audits – ISO, Safety Audit, Business Excellence Audit, and Half Yearly & Annual Stock Audits.
Puma Middle East FZ, Dubai Data Entry Clerk Mar 2009 - Jul 2010 Held responsible for logistics control and ensured import - export arrivals and departures of the shipments as per the schedule. Interfaced various responsibilities entailing;
• Prepared Export Documents for the goods to be exported inside and outside of the country.
• Scrutinized and prepared Export Letter of Credit, Import Letter of Credits and negotiated Export Documents with the banks.
• Completed logistics operations, dealt with Insurance companies for insurance coverage of shipped cargo and maintained MIS of export details.
• Prepared Bill of Exist to clear goods from Dubai Customs and ensure their delivery to the customers.
• Co-Ordinated with Shipping Companies for issuance of Bill Of Entry and switching of Bill Of Entry for trading purpose etc.
• Independently corresponded with overseas clients and customer’s queries such as transshipment details and readiness of the cargo.
• Monitored payment Terms and arranged dispatch of goods accordingly.
• Generated various reports as requested by Managers (Slow movers, Non Movers, Monthly pending Orders, List of expiring Stock, Warehouse Stock Report etc.)
• Worked on SAP ECC 6.0 and well adversed SAP Modules like MM and SM and their transactions. Dell International Services, Bangalore Order Processing Associates Nov 2005 - Jun 2007
• Held responsible to evaluate credit purchases on terms.
• Worked on D&B Website for Financial Analysis of Customer Accounts Credit decision.
• Interacted with U.S counterparts every week to solve queries.
• Performed Financial Analysis of Customer Data available through External Website.
• Partnered with Sales/Credit/Order Processing/Collections departments for free flow of information and reduction of customer escalation issues.
• Performed Credit Analysis & Decision for Customer Purchases.
• Responded to External Calls/Emails Within 2 Hrs of the same day.
• Reviewed Credit Requests for existing and New Customers
• Prepared training guides and performance measures with regular feedback.
• Analyzed and allocated work to the team members. EDUCATION QUALIFICATION
• Masters in International Business (Logistics) Institute of International Business & Research, Pune 2005
• Masters in Marketing Management University of Pune, Pune 2005
• Bachelor of Commerce Saurashatra University, Gujarat 2003 CERTIFICATIONS AND TRAINING
• Certified Logistics & Supply Chain Professional International Purchasing & Supply Chain Management Institute (IPSCMI) 2020
• Excellence in Materials Management Search International, Qatar 2017
• Training program on “Learn Effective Warehouse Practices” Confederation of Indian Industry (CII), Chennai 2012
• Training program on Warehouse Safety Corporate Team of Godrej & Boyce Mfg. Co. Ltd. 2011
• ERP – R/3 MM Functional Module Software Information Solutions, Bangalore 2010
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