Front Desk Administrative Assistant

SHANNON LEIGH RODRIGUEZ

**** **** **** ** ***** City, FL 33565

813-***-**** Email: *******@***.***

Administrative Assistant – Advanced Diaognostic Group, Brandon Florida

March 2021- Present

Responsiable for checking in/out patients collecting copays and deductibles.

Insurance verification also auto claims.

Multi phone lines, scheduling appointments.

Run daily reports, batching out at the end of the day.

Administrative Assistant- Blue Linx (Temp Agency) Tampa Fl.

November 2019-March 2020.

Greet visitors and point them in the right direction, answer inquiries, and create a welcoming environment.

Organize and maintain files and databases in a confidential manner

Manage communication including emails, phone calls.

Screen phone calls, redirect calls, and take messages

Schedule appointments for deliveries as needed.

Receive deliveries; sort and distribute delivery and shop tickets.

Receive invoices and review for accuracy

Front Desk - Famous Tate, Brandon Fla

September 2017 - July 2019

Responsible for multiple phone lines, setting service appointments, running reports at the end of the day.

Collecting money and running credit card batches

Administrative Assistant - Heavy D Trucking Company, Plant City

March 2015-July 2017

Maintaining driver records and files, Updating Information into data base to ensure company compliance, Processing Monthly Miles for Insurance, Answering Phones, Maintaining spreadsheets of current equipment and employee's and assisting/overseeing general office duties when needed.

Medical Receptionist - Exodus Women’s Center, Brandon FL

January 2013 – February 2015

Serve as a primary contact for patients and visitors. Answering multiple phone lines, schedule

appointments also check in and check out. Collect copays also verify insurance. Act as a liaison between

clinical staff and patients. Scheduled inductions also c sections retrieved authorizations for all procedures.

Medical Receptionist - Karen Baldwin, Brandon FL

January 2010 - December 2012

Serve as a primary contact for patients and visitors. Answering multiple phone lines, schedule

appointments also check in and check out. Collect copays also verify insurance. Act as a liaison between

clinical staff and patients. Verified and completed shot records

2005-2010 – Taking care of mother before she passed away

Medical Receptionist / Front desk lead - Florida Orthopedic, Tampa, FL

January 1999 - December 2005

Responsible for overseeing 12-15 employees, assigning weekly front desk rotation, distributing work to

the front desk reps act as a backup in the department to insure proper coverage also to insure all

employees are properly trained. Run departmental reports to maintain statistics. Responsible for

scheduling appointments verify insurance and obtain referrals also support the clinic.

Medical Receptionist - Dr. Modh and Dr. Mandalya, Tampa FL

December 1995 – December 1998

Serve as a primary contact for patients and visitors. Answering multiple phone lines, schedule

appointments also check in and check out. Collect copays also verify insurance. Act as a liaison between

clinical staff and patients...

Education

High School • H.B Plant High School, Tampa FL

CNA/HHA • Concorde Career Institute, Tampa FL

Reference Available Upon Request

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