Retail store manager
Resume:
Patrick Wayne Jones
Hampton Cove, AL 35763 • 256-***-****
VP Regional
Providing leadership and direction to numerous stores through effective oversight of systems and activities that improve organization’s operational efficiencies and drive long term profitability.
Success-driven professional with over a decade of experience overseeing all aspects of retail operations, including business development, merchandising, supply chain, procurement, HR, IT, and warehouse management. History of revamping processes and implementing improvement initiatives, while translating strategic goals into measurable initiatives. Recognized as revenue driver: history of achieving company sales and margin goals by setting strategic direction and developing annual and long-term plans. Talent for achieving consensus and capitalizing on the capabilities of the sales, marketing, operations, and finance teams. Energetic and purposeful with real enthusiasm for sales strategy and well-rounded experience in aiding progressive company in connections to enhance business development. Known for turning around lagging operations and preparing companies for fast growth.
Areas of Expertise
•Strategic Planning & Implementation
•Succession Planning
•Business Process Reengineering
•Supply Chain Management
•Financial Analysis
•Business Development
•Coaching
•Profit Optimization
•Process Improvements
•Change Management
•Relationship Management
•Team Development
•Supplier Negotiations
•Systems Development
•Analytics
Accomplishments
●Implemented multiple technology solutions including Retek (Oracle), SAP, WMS solutions, TMS, Business Intelligence, 3 POS implementations, HR, Change Management.
●, HR, CRM, and Financial Reporting Systems.
●Decreased importation "days in process" from 14 to 1.5 and saved customer $400K by revamping whole import process for a $300M retailer.
●Lowered administrative and processing time required to finish import processing by 400%, saving client $100K on subsequent projects.
●Achieved 100% productivity gains for multibillion-dollar retailer, which required design, business reengineering, and building of $26M perishable distribution center.
●Overhauled layout and design of distribution facility for a large health food producer, resulting in a 35% capacity increase and doubling of production capability.
●Saved $40M annually for a $4B plus client by streamlining and reengineering operational processes
Career Experience
Managing Partner, GarrUS LLC (United States)/Grupo GARR, 1999 – Present
Provide strategic direction and operational leadership to cross-functional team for gaining sustainable competitive advantage. Lead business development initiatives through exceptional expansion ideas. Implement operational improvement initiatives for retail and wholesale distribution markets, recently focused within Mexico. Manage resources as well as double client productivity and throughput, resulting in greater cost savings. Analyze and create profit-generating merchandising strategy as well as improve logistics performance by implementing distribution plans. Align employees with business’s goals to increase profitability and productivity by managing all HR functions. Administer IT operations for major Mexico City retailer and reach corporate goals in conjunction with team of ten highly accomplished and seasoned retail professionals. Design and partially implement human resource programs designed to reduce turnover and continue professional education.
●Secured $80M annually for client through execution of robust supply chain strategy for multi-billion-dollar electronics retailer.
●Improved many merchandise processes including assortment optimization, allocation, replenishment optimization, purchase order management, reporting, open-to-Buy, BI, merchandise planning.
●Expedited client sales by $30M over ten-year period, while increasing profitability by $5M and market share by 8% via successful management of several projects for midsized wholesale distributor.
●Elevated employee competency and facilitated team advancement by implementing mentoring program and designing comprehensive company succession plan, including continuous professional education (CPE).
●Reviewed various software packages and implemented selected packages across several engagements, including Business Intelligence, Warehouse Management Systems, GPS, and Route Optimization.
●Built profitable relationship and strategic partnerships, while capitalizing on business opportunities to expand company’s presence.
●Optimized performance, cost, and profitability through application of robust supply chain solutions.
●Drove optimum store functioning through formulation and management of all related operations.
●Ensured long-term business survival by implementing growth strategies.
Additional Experience: Arthur Andersen, Houston, TX, Senior Manager \ Senior Manager - Senn-Delaney Deloitte and Touché, Senior Consultant - GARR Consulting Group
Other Retail Experience
The Home Depot, Atlanta, Georgia, Business Analyst (Reporting to VP Systems)
Marshall Field’s, Chicago, Illinois, Manager of Merchandise Systems Development, Assistant General Manager Operations
Neiman – Marcus, Dallas Texas, Manager of Industrial Engineering, Manager of Merchandise Processing Systems, Receiving Office Manager / Financial Analyst – Corporate
Education & Training
Master of Business Administration in Concentration in Finance & Operations
University of Missouri, Columbia, MO
Bachelor of Science degree in Psychology & Business
Truman State University, Kirksville, MO, Magna cum Laude (3.75 GPA), Graduated in three years
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