Louisville
**********@*****.***
Derhonda Thomas
The main Objective in my life and career is to conduct a positive attitude and to obtain a position where I can utilize my knowledge, work ethics and the people skills that I have gained from previous experiences in life and work.
Experience Tarot Reader
Spiritually Black
02/2020 - Current
I am a tarot reader. I read the past, present, and future with cards and I also pick up intuitive messages.
Enrollment specialist
Humana
09/2019 - 12/2019
09/2019 to 12/2019 Enrollment Representative
Humana Louisville, KY
Proficient with Humana systems and application such as, GCP (guidance care portal), Spidar, PAAG (Provider At a Glance), Medicare FastApp, CI(Customer Interface), Physician finder plus, Infopac, Alliance, Verint, MarX, Mentor, Workday, Microsoft Excel and Microsoft Powerpoint. Maintain tracking information and process system generated reports for enrollment
Ensure all inquiries are resolved, leveraging all resources across the company while demonstrating a high level of professionalism Customer service rep
Parc
11/2018 - 09/2019
11/2018 to 09/2019 Customer Service Representative Parc Louisville, KY
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
Processed police and meter citations in the T2 system Cashier
Airport
03/2018 - 11/2018
Provided knowledgeable service when answering questions and greeted all customers with friendliness.
Helped travelers find locations within airport complex. Greeted over 50 daily guests courteously and professionally. Medical Receptionist
Portland Family Health Center
02/2017 - 08/2017
Observed strict HIPAA guidelines at all times according to company policy. Scheduled and confirmed patient appointments
Interviewed patients to collect medical information and insurance details. Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date Processed patient payments and scanned identification and insurance cards.
Pharmacy technician
Walgreens
10/2016 - 01/2017
Delivered quality care to customers through close collaboration with pharmacist.
Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription. Created new customer profiles and updated information in pharmacy computer systems.
Ensured proper entry and processing of patient prescriptions in company system.
Communicated with insurance companies for billing purposes. Education High School Diploma
Southern high school
08/2008 - 05/2012
Computer Technology was my major.
I am a self employed Tarot readings, selling sage, reading birth charts, and much more.