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Enrollment Specialist Tarot

Location:
Louisville, KY
Posted:
May 24, 2022

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Resume:

**** ***** **** #**

Louisville

*****

**********@*****.***

502-***-****

Derhonda Thomas

The main Objective in my life and career is to conduct a positive attitude and to obtain a position where I can utilize my knowledge, work ethics and the people skills that I have gained from previous experiences in life and work.

Experience Tarot Reader

Spiritually Black

02/2020 - Current

I am a tarot reader. I read the past, present, and future with cards and I also pick up intuitive messages.

Enrollment specialist

Humana

09/2019 - 12/2019

09/2019 to 12/2019 Enrollment Representative

Humana Louisville, KY

Proficient with Humana systems and application such as, GCP (guidance care portal), Spidar, PAAG (Provider At a Glance), Medicare FastApp, CI(Customer Interface), Physician finder plus, Infopac, Alliance, Verint, MarX, Mentor, Workday, Microsoft Excel and Microsoft Powerpoint. Maintain tracking information and process system generated reports for enrollment

Ensure all inquiries are resolved, leveraging all resources across the company while demonstrating a high level of professionalism Customer service rep

Parc

11/2018 - 09/2019

11/2018 to 09/2019 Customer Service Representative Parc Louisville, KY

Informed customers about billing procedures, processed payments and provided payment option setup assistance.

Collected customer feedback and recommended procedural or product changes to enhance future service delivery.

Processed police and meter citations in the T2 system Cashier

Airport

03/2018 - 11/2018

Provided knowledgeable service when answering questions and greeted all customers with friendliness.

Helped travelers find locations within airport complex. Greeted over 50 daily guests courteously and professionally. Medical Receptionist

Portland Family Health Center

02/2017 - 08/2017

Observed strict HIPAA guidelines at all times according to company policy. Scheduled and confirmed patient appointments

Interviewed patients to collect medical information and insurance details. Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date Processed patient payments and scanned identification and insurance cards.

Pharmacy technician

Walgreens

10/2016 - 01/2017

Delivered quality care to customers through close collaboration with pharmacist.

Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription. Created new customer profiles and updated information in pharmacy computer systems.

Ensured proper entry and processing of patient prescriptions in company system.

Communicated with insurance companies for billing purposes. Education High School Diploma

Southern high school

08/2008 - 05/2012

Computer Technology was my major.

I am a self employed Tarot readings, selling sage, reading birth charts, and much more.



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