**** ****** *****, ********, ** ***** 770-***-**** **************@*****.***
Lucretia Outlaw
Objective
To obtain a position within a company where there is the opportunity to utilize the proficient administrative and computer skills; also apply the software knowledge that I possess along with probability of further advancement.
Professional Accomplishments
Administrative /Executive Assistant
(1991) Office Support Svc. (Cert) Typing utilizing WordPerfect word processing & Lotus123 Spreadsheet software . Creating Documents/Reports/Managing Database
Microsoft Office Software Suite - Creating Documents, Spreadsheets, Presentations; Managing Database in Access, Utilizing Outlook email services; Managing Employee records/ Updating as required. Managed and created Reports to run manifest for daily operation
Answering phones transferring call as needed. Greeting general public and customers and clients.
Appointment and meeting setting, preparing agendas for CEO’s, Supervisors and staff. Make travel arrangements
Involved with PR and marketing, copyright and royalties or artist liaison. Maintained all employee files; (Confidential Records)
Information Technology
Service Technician - Set up PC for Flash operation by connecting required cables to PC.
Upgrading builders units in Fleets 1 & 2 by flashing phones; programming new software into to make units Cross Fleet capable.
Replaced damaged units with refurbished units restoring all information of old unit or upgrading old outdated units with new series plus units which are cross fleet capable by conducting an IMEI swap.
Communicated with Service Support on any problems that may have occurred in the Cross Fleet/Flashing process.
Student Lab Practical Experience
PC assembly, troubleshooting and repair
Partitioning and formatting hard drives
Designing, connecting, and troubleshooting Local Area Networks
Installation and configuring different workstation operating systems -Windows XP
Cisco router/switch configuration
Configuring RIP, EIGRP, OSPF, Static route
Configuring Access Control List (ACL)
Management/Supervisory/Office Manager
Manager Crater Cinema 8 Theatre (Cineplex Odeon) – Opened & Closed Theatre
Managed 8 Cinemas of 15 employees
Prepared time sheets for employees
Counted inventory daily
Counted money from venues daily.
Counted Tills for cash registers for operation; tallied safe & petty cash daily.
(1997 – 1999) Maintained all invoices for accounts to be paid monthly.
Created invoices and invoice accounts using Peachtree Accounting Software/Quickbooks
Created check request forms and prepared check request for all accounts to be paid and maintained files.
Tallied all paid accounts monthly (ran tape) for annual audit and firms accountant.
Made flight, hotel and car rental reservations/arrangements for CEO, Dir. Of Contracts, and employees.
Provided assistance to employees and clients in the absence of the CEO.
Customer Service/Banking/Purchasing
Answer incoming calls from clients inquiring of the service;
Research accounts; update / add / Offer programs
accepted payments
Contact Preferred customers informing of upcoming event held in Full Price Coach Stores.
Inform customers on merchandise included in event.
(Bank of America) Research Analyst Asst. - Researched miscalculated deposits on accounts paid by check
Temporary / State Employee Open Enrollment Period Only Georgia Merit System, Atlanta, GA 404-***-**** Provided - guidance on navigation of the Web Enrollment web-site to select benefits and detecting certain technical problems, feedback to GMS concerning calls and support during Electronic Open Enrollment 2001-2002 period.
Entered - customer info and nature of call into Access Database. Responded to calls received in timely manner and tracked incoming calls.
Referred to - vendors
Ran morning reports of in-stock inventory.
Negotiated pricing for material purchased.
Matched packing lists with invoices.
Purchased all material for operation and fabrication.
Entered new vendors into 4th shift accounting system.
Created purchase orders for all materials ordered.
Employment History
06/2014 - Present
11/1999 – 04/2014
Administrative Assistant
Executive Assistant P/T
Kamp1 Ent. LLC, Stn. Mtn. GA
Solvency Marketg, Decatur, GA
08/1997 – 09/1999
Executive Assistant
PSC Industries, Atlanta, GA