Customer Service Sales Manager

Ron Allen

Email:*******@***.*** Mobile: 303-***-****

CAREER SUMMARY

** ***** ** *******, ****** and B2B telecommunications, and advertising sales experience. I have proven exceptional organizational and business communication skills with the acumen to remain highly focused and productive in a fast-paced demanding environment. I have demonstrated excellent interpersonal skills and the ability to develop and manage multiple vendor relationships. My experience includes account acquisition, development, retention and management. I aggressively accomplished all goals in my approach to new prospects and relationships with integrity. My skills are highly valued in the business development, project management and residential/commercial sales team environment. I have developed and sold both complex and simpler concepts, products and services.

PROFESSIONAL EXPERIENCE

Relationship/Client Development

●Built customer relationship base by analyzing their business needs and tailoring sales pitch with appropriate products

●Utilized listening skills and qualified sales questions to identify customers’ needs and resolve advertising issues

●Continued customer follow-up to troubleshoot any product issues and to address on-going customer needs

Customer Service/Sales

●Continually built customer base by attending networking events asking for referrals and reaching out to local business which resulted in meeting/ exceeding company sales goals

●Personalized product recommendations based on initial consultation and customer desired results

●Continually took self-initiative to update company product knowledge to stay competitive

●Explained and processed product contracts

●Built estimates/proposals based on customer needs & recommendations, and used skill to come to an end agreement on terms

●Enhanced customer satisfaction with cutting edge products, services and technology to fit customer needs

Communication

●Arrange for installment of products-vender relationships

●Contact customer to verify satisfaction of product

●Develop referrals from current customers

●Develop partnerships with local businesses/companies/organizations

EMPLOYMENT HISTORY

Voice Actor, Independent 2020 - Present

Business Sales, Comcast 2018 - 2019

Outside Sales Manager, YP.com 2013 - 2015

Owner, AR Promotions, LLC 2010 - 2013

Verizon, Inside Sales Rep 2003 - 2010

US West, Business Telecom Sales 1989 - 2001

ACCOMPLISHMENTS/AWARDS

●Multi -Top Salesperson of the Month recipient

●Most New Clients in a Month

●Constantly in the top five sales associates in the office

EDUCATION

Jones International University Marketing

Regis University Marketing

Certification Minority Supplier Development Council

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