Rachel Essick

**** ****** ****

Harrisburg, NC **075

704-***-****

adq57a@r.postjobfree.com

Career Summary

Twenty-three years’ experience as either a Supervisor or Project Leader in the Logistics/ Distribution field. Self-motivated and possess strong organizational and presentation skills. Excellent interpersonal skills including collaboration, problem solving, diplomacy and team building.

Professional Experience

American Airlines, Charlotte, NC 4/1986 – 5/2021

Warehousing and Distribution Supervisor, 2001 – 2021 Supervised up to 50 warehouse team members and completed all required daily and weekly reports. Maintained an efficient and orderly workforce/operation.

• Coordinated and communicated with department management as well as other functional areas to facilitate movement of parts throughout the system.

• Handled multiple projects and priories concurrently in a fast-paced environment.

• Prepared work schedules and expedited workflow.

• Studied and standardized procedures to improve efficiency of workers.

• Maintained harmony among workers and resolved grievances.

• Assisted employees with work process problems.

• Examined work for exactness, neatness, and conformance to policies and procedures.

• Responded in a quick and efficient manner during a safety crisis and then implemented revised stocking procedures to ensure issue would not reoccur.

• Inventory Management, including daily cycle counting and SKU changes.

• Monthly Shelf-Life and Tooling Calibration Reports.

• Identified a major safety issue (leaking propane tank hose on forklift) in our facility and worked with all the appropriate departments to resolve issue.

• Efforts led to improvements and revised safety protocols in the warehouse and repairs being performed on equipment in Charlotte and throughout the airline network.

• Interpreted company policies to workers and enforced safety regulations.

• Maintained attendance records as well as personnel files and performance records.

• Coached employees and managed progressive discipline when needed.

• Helped to establish performance objectives that support the company’s, maintenance, and repair shop business objectives.

• Led regularly scheduled crew briefings to communicate to the members department Policy and Procedural changes/revisions.

• Received numerous Above and Beyond awards from other departmental leaders. Project Leader, 1999 – 2001

Selected to head a temporary assignment and oversaw the development and implementation of 22 separate projects that improved the safety and efficiency of the warehouse area.

• Nominated for Maintenance Employee of the Year, 2000.

• Served as Chairman of the Warehouse Improvement Task Force and Vice-Chairman of the Charlotte Base Maintenance Steering Committee.

• Project Team Accomplishments were highlighted in the Airline’s Annual Report and the Company’s Maintenance Department Publications.

Rachel Essick Page 2

Warehousing and Distribution Supervisor, 1998 – 1999 Supervised up to 50 warehouse team members and completed all required daily and weekly reports.

*Same duties and responsibilities as the Warehousing and Distribution Supervisor, 2001-2021 Warehouse Distribution Specialist, 1994 – 1998

Worked in all areas of large warehouse/distribution center, including: shipping, receiving, order selection (manual and computer retrieval), kitting, tooling, and unserviceable parts processing.

• Appointed and served for seven years as Lead Shop Steward/liaison between management and line staff to facilitate conflict resolution.

• Identified a large amount of old aircraft carpeting that was obsolete and worked with Materials Planning to remove the carpeting from the warehouse, freeing up space. Utility Worker, 1989 – 1994

Performed interior aircraft cleaning, parts cleaning, and facility cleaning at airport terminal, hangar and distribution center areas.

Customer Service Agent, 1986 – 1989

Worked in all areas of aircraft ground operations: baggage makeup, transfer, rerouting, delivery, unloading and loading; and mail delivery. Trained in ticket counter, gate boarding, weight and balance, and cargo handling procedures. Education

BA 1983, Business Management & Economics (Double Major), NC State University Raleigh, NC Professional Development

Complete all required American Airlines Supervisor training on an annual basis. Some recent specific courses are: Elevate the Everyday Experience, Lead the Experience, and Emergenetics.

Computer Skills

Proficient in MS Office Suite, Rockwell Automation System (Inventory management software) & SCEPTRE (Airline maintenance software).

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