SHERIKA DAVIS

Spencer Highway, Pasadena, Texas **505

337-***-**** adq56i@r.postjobfree.com

PROFESSIONAL SUMMARY

Able to initiate and/or implement corrective action as needed to ensure that an excellent standard of service and a high level of customer satisfaction. Most resourceful in scheduling, bookkeeping, payroll, and preparation. Efficient in shipping and receiving, and strong computer literacy.

TECHNICAL SKILL

PeopleSoft QuickBooks Excel Power Point MS Word Accounts Payable Types 45 wpm 10- Key Accounts Receivable Customer Relations Payroll Audits Guest and Customer Services Cash Handling Leasing and Consulting Marketing and Finances

PROFESSIONAL EXPERIENCE

Total Safety- LaPorte, Texas Dec. 2021- Current

Safety Attendant/ Foreman

Work outside of confined spaces and responsible for monitoring and protecting the workers entering the confined spaces.

The informing of rescue, if required, while assigned to jobs inside oil and gas refineries or petrochemical plants.

Houston Castle Cleaners- Houston, Texas Dec. 2021-Feb. 2022

Cleaning Technician

Provide sound cleaning practices at customer job sites for structures, including but not limited to poly and prep set up and take down, cleaning ceiling, walls, doors, baseboard, casing, countertops, fixtures, floors, and appliances as required to erect and disassemble scaffolding when required.

Ensure all Health and Safety policies and procedures are adhered to the familiarity with chemical products, including use, disposal, and Safety Data Sheets application.

Provide excellent customer service and to work under time constraints to meet specific timelines to ensure attention to detail and keen sense of safeguarding other people’s property and information.

SELE Logistics/ Amazon- Spring, Texas Oct. 2021- Current

Delivery Driver

SELE Logistics has partnered with Amazon, as a local Delivery Service Partners (DSPs), independent delivery organization.

Help Amazon deliver thousands of packages to customers every day.

AvantiRide- Deer Park, Texas April 2020- Nov. 2021

Professional Driver/ Trainer

The transporting of disabled and non-disabled passengers to appointments that are of a non-emergency medical nature.

Walmart Distribution- Baytown, Texas Oct. 2020- Sept. 2021

Shipping Loader

Maintain and ensure label or freight quality and freight integrity.

Organize and housekeep warehouse and process facility orders.

GoPuff- Houston, Texas Jan. 2019- Sept. 2021

Independent Contractor Delivery Driver

GoPuff Drivers deliver specifically ordered items (snacks, drinks, basic household items) allowing customers to have that convenience delivered to their door. The customers will browse and pay for items in the GoPuff app.

Academy Sports and Outdoors- Katy, Texas. Oct 2020- Mar. 2021

Remote Customer Service Representative

Serve customers by providing product and service information and resolving product and service problems.

Attract potential customers by answering product, troubleshooting, and service questions and suggesting information about other products and services.

YRC Freight- Houston, Texas Jan. 2020 – Mar. 2020

Casual Clerk

The insurance of incoming and outgoing shipments being correct, including paperwork, tracking, and expediting shipments.

Bills of lading, manifests, and all other related shipping and receiving documents to ensure accuracy and government compliance.

Health and Human Services Commission - Pasadena, Texas Aug. 2018- Mar. 2019

Texas Works Advisor I

Help families receive State Benefits such as SNAP Food stamps, Medicaid, and Medicare.

Reviewing eligibility files, interviewing clients, documenting client information, determining benefits, verifying case data, and explaining program benefits and requirements.

Amazon.com -Houston, Texas Jan. 2014- Sept. 2019

Ambassador

To lead a Line or Lane of Associates to scan and stack customers ordered products for shipping.

Preloading responsibilities of loading delivery trucks of Amazonian Customer products.

UPS -Houston, Texas

Preloader/ Driver Helper

Oct. 2016– Feb. 2017

Preload parcel delivery vehicles in the early morning

Help Delivery Driver Scan and Deliver all parcel packages in a timely manner.

Apple Inc. -Houston, Texas Oct.2012 -May 2017 Computer Technician

Prepare all qualified paperwork such as: The Apple Traveler, to initiate the repair and part replacements done on all Apple Customers units, computer, or laptops.

Run Post and Final tests on all Apple Customer units, computers, or laptops after the repair process has been completed.

AIG Inc. – Houston, Texas Sept. 2013 – Oct. 2015

Insurance Claims Manager

The responsibility of insurance claims payroll, the insurance claims checks, file, and report insurance claims efficiently and accordingly.

Handled complicated insurance claims and solved all customer complaints and appeals accordingly.

Channelview ISD – Channelview, Texas Jan. 2009 – Aug. 2015

Substitute Teacher

Assume all duties of the regular classroom teacher promptly and in accordance with school rules. This may include bus, lunchroom, playground, hall duty or other duties assigned by the building principal.

Maintain normal classroom routines; follow discipline procedures, and positive learning atmospheres in the classrooms.

Guide the learning process toward the achievement of curriculum goals and, in harmony with the goals, establishes clear objectives for all lessons, unit projects, and the like to communicate these objectives to students.

Employ instructional methods and materials that are most appropriate for meeting stated objectives.

Access the accomplishments of students on a regular basis and provide progress reports as required.

Channelview ISD – Channelview, Texas Jan. 2010 – July 2014

Receptionist

Provided office support services to ensure efficiency and effectiveness within the office.

Entered data for reports, production items, shipping, receiving and inventory.

Maintained computerized inventory of all parts, supplies, and products.

Receive, direct and relay telephone messages and fax messages.

ExxonMobil Chemical Plant – Baytown, Texas Feb. 2005- Sept. 2011

Administrative Assistant

Managed schedules, managed shipping and receiving, and enter data for all word processing, typing for necessary reports, and payroll.

Performed bookkeeping activities and balanced the required accounts.

Maintained computerized inventory of all parts, supplies, and products.

Hilton Hotels & Resorts – Houston, Texas May 2006- Dec. 2010

Front Desk Clerk

Verified customers' credit and established how the customer will pay for the accommodations.

Performed bookkeeping activities, balancing accounts, and conducting nightly audits.

Deposited guests' valuables in hotel safes or safe-deposit boxes.

EDUCATION

Channelview High School - Channelview, Texas Campus Major: Biological Sciences

Southern New Hampshire University - Deer Park, Texas Online

Major: Criminal Justice Administration

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