Sharon Alexander

***-** ******** ***

Hollis, New York 11423

Tel: 718-***-**** Email: adq568@r.postjobfree.com

Seeking for a leading position in management at a well-managed company where I can be able to work as part of your organization with my leadership skills. I am also seeking a company that will allow growth and to fully utilize my communication, organizational, and problem solving skills

SKILLS:

Proficient in keying business, medical and legal papers

Excellent in MS Words

Able to type 55-60 wpm.

Knowledgeable in clerical skills,

Ability to use different business machines and office equipments

Proficient in CPR, Scip

Proficient in EPACES

Proficient in ECW (EHR)

EDUCATION:

05/14 – 06/16 DEVRY UNIVERSITY, Queens, NY

Bachelor Degree (Health Service Management)

07/07- 11/08 QUEENS COLLEGE, Queens, NY

Medical Billing

09/03 – 12/05 INTERBORO COLLEGE, Queens, NY

Associate Degree (Business Management)

11/01- 04/03 AMERICAN CENTER FOR CAREER TRAINING, Manhattan, NY

Medical Office Specialist Certificate

Anatomy, Physiology, and Medical Terminology I and II

Medical Word Processing and Transcription

Medical Insurance and Billing/Medical Office Practices

Professional Office Procedures

Principles of Accounting

Basics of Business Management

11/96 – 02/97 ALL- PRO HOME AND HEALTH CARE SERVICES, Bklyn, NY

Home Health Aide

12/94 – 06/95 THE JAMAICA SCHOOL FOR NURSING ASSISTANTS, Qns, NY

Nursing Assistant

EXPERIENCE:

05/03 – Present CEREBRAL PALSY ASSOCIATION OF NY STATE, Qns, NY

Metro Community Health Center

Health Center Director

Manage health center operations according to established operational policies.

Opens and secures facility; maintains petty cash; safeguards medical equipment and supplies; procures supplies and materials.

Participates in the training and supervision of registration associate and works with nursing supervisor and support staff. Maintains all training logs

Evaluates performance and conducts corrective action with appropriate documentation.

Troubleshoots problems both administrative and operational.

Serves as a liaison between health center and external agencies.

Works with the medical staff to ensure that quality patient care and services are provided.

Routinely walks through patient waiting area. Speaks to patients, families and care workers to ensure all have been registered and are comfortable.

Reports data utilizing patient satisfaction surveys and patient statistic reports.

Monitors provider schedules for overbooking and under booking of appointments created by the registration associate.

Conducts end of business day reviews for productivity, appointments, and cancelled/reschedule and no-show appointments.

Supervises referrals process and reports completed and open referrals to the COO.

Monitors all mail deliveries.

Assess that all scan documents are entered into patients’ health record accurately.

Ensures all equipment (telephone, computers) and maintenance of equipment are all up to date.

Arranges medical and non-medical waste disposal schedule.

Follows emergency protocols and procedures and assigns staff appropriately.

Maintains human resources records required on-site in confidential system.

Adheres to clinic budget.

Performs all other duties as required.

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