Sharon Alexander
Hollis, New York 11423
Tel: 718-***-**** Email: ******.**********@*****.***
Seeking for a leading position in management at a well-managed company where I can be able to work as part of your organization with my leadership skills. I am also seeking a company that will allow growth and to fully utilize my communication, organizational, and problem solving skills
SKILLS:
Proficient in keying business, medical and legal papers
Excellent in MS Words
Able to type 55-60 wpm.
Knowledgeable in clerical skills,
Ability to use different business machines and office equipments
Proficient in CPR, Scip
Proficient in EPACES
Proficient in ECW (EHR)
EDUCATION:
05/14 – 06/16 DEVRY UNIVERSITY, Queens, NY
Bachelor Degree (Health Service Management)
07/07- 11/08 QUEENS COLLEGE, Queens, NY
Medical Billing
09/03 – 12/05 INTERBORO COLLEGE, Queens, NY
Associate Degree (Business Management)
11/01- 04/03 AMERICAN CENTER FOR CAREER TRAINING, Manhattan, NY
Medical Office Specialist Certificate
Anatomy, Physiology, and Medical Terminology I and II
Medical Word Processing and Transcription
Medical Insurance and Billing/Medical Office Practices
Professional Office Procedures
Principles of Accounting
Basics of Business Management
11/96 – 02/97 ALL- PRO HOME AND HEALTH CARE SERVICES, Bklyn, NY
Home Health Aide
12/94 – 06/95 THE JAMAICA SCHOOL FOR NURSING ASSISTANTS, Qns, NY
Nursing Assistant
EXPERIENCE:
05/03 – Present CEREBRAL PALSY ASSOCIATION OF NY STATE, Qns, NY
Metro Community Health Center
Health Center Director
Manage health center operations according to established operational policies.
Opens and secures facility; maintains petty cash; safeguards medical equipment and supplies; procures supplies and materials.
Participates in the training and supervision of registration associate and works with nursing supervisor and support staff. Maintains all training logs
Evaluates performance and conducts corrective action with appropriate documentation.
Troubleshoots problems both administrative and operational.
Serves as a liaison between health center and external agencies.
Works with the medical staff to ensure that quality patient care and services are provided.
Routinely walks through patient waiting area. Speaks to patients, families and care workers to ensure all have been registered and are comfortable.
Reports data utilizing patient satisfaction surveys and patient statistic reports.
Monitors provider schedules for overbooking and under booking of appointments created by the registration associate.
Conducts end of business day reviews for productivity, appointments, and cancelled/reschedule and no-show appointments.
Supervises referrals process and reports completed and open referrals to the COO.
Monitors all mail deliveries.
Assess that all scan documents are entered into patients’ health record accurately.
Ensures all equipment (telephone, computers) and maintenance of equipment are all up to date.
Arranges medical and non-medical waste disposal schedule.
Follows emergency protocols and procedures and assigns staff appropriately.
Maintains human resources records required on-site in confidential system.
Adheres to clinic budget.
Performs all other duties as required.