JOANNE BERTHEL
** ******* ****** * *****, N.H l 603-***-****
SKILLS & ABILITIES
l Chart Logic
l Centricity
l Midmark
l Practice Management
EXPERIENCE
Medical Assistant/Phlebotomist
All Care Medical Salem, N.H.
01/2004-present
l Responsible for collecting patient samples.
l Responsible for refilling patient medications.
l Perform ECG’s, PFT’s, audiograms and Hpylori Breath Tests. l Administer vaccines and injection medications.
l Call patients with the results of his or her labs and tests. HEDIS Co-Ordinator
All Care Medical Salem, N.H.
01/2019 to present
l Ensuring patients are compliant for Steward, Medicare & Anthem Insurances. l Preparing HEDIS forms for patient visit and update HEDIS database. l Outbound calls and emails to patients.
l Record requests.
l Measurement compliant meetings with insurances.
Group leader/Technician
Hadco/Sanmina Derry, N.H
12/1987 – 2002
l Responsible for training all new employees.
l Assisted in the drilling and Electrical test departments. EDUCATION
l Graduated Salem High School, Salem, N.H 1981.
l Health Career Training and Associates - Manchester, N.H - Certification 2004. l NHA Phlebotomy Certification #2111-1765, NHA Medical Assisting #2122-1765