JOANNE BERTHEL

** ******* ****** * *****, N.H l 603-***-****

SKILLS & ABILITIES

l Chart Logic

l Centricity

l Midmark

l Practice Management

EXPERIENCE

Medical Assistant/Phlebotomist

All Care Medical Salem, N.H.

01/2004-present

l Responsible for collecting patient samples.

l Responsible for refilling patient medications.

l Perform ECG’s, PFT’s, audiograms and Hpylori Breath Tests. l Administer vaccines and injection medications.

l Call patients with the results of his or her labs and tests. HEDIS Co-Ordinator

All Care Medical Salem, N.H.

01/2019 to present

l Ensuring patients are compliant for Steward, Medicare & Anthem Insurances. l Preparing HEDIS forms for patient visit and update HEDIS database. l Outbound calls and emails to patients.

l Record requests.

l Measurement compliant meetings with insurances.

Group leader/Technician

Hadco/Sanmina Derry, N.H

12/1987 – 2002

l Responsible for training all new employees.

l Assisted in the drilling and Electrical test departments. EDUCATION

l Graduated Salem High School, Salem, N.H 1981.

l Health Career Training and Associates - Manchester, N.H - Certification 2004. l NHA Phlebotomy Certification #2111-1765, NHA Medical Assisting #2122-1765

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