Sales Associate,Customer Service, Management
Resume:
Teresa Medellin
Tacoma, Washington, 98445
************@*****.***
Summary
Education
Employment History
Dependable administrator skilled at managing diverse needs in challenging, fast-paced environments. Friendly and energetic professional with remarkable communication and prioritization skills.Seeking to obtain a position with a growth-oriented company that will allow me to gain and utilized professional skills and offer me the opportunity for career advancements . Tacoma Community College
General Education Diploma
Tacoma, Washington
Graduated May 2015
Lakewood Vehicle/Vessel Licensing
Certified title clerk/ Dealer Service Manager
Lakewood, Washington
February 2016 - August 2019
Received and processed paperwork for titles, new license plates and renewals Interact with the public and other agencies, and responsible for filing vehicle owner titles and registration Entered title and vehicle information into database Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels Coached new employees on administrative procedures, company policies and performance standards Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
Perform bookkeeping duties that include preparation of bank deposits, reconciliation of daily/weekly accounts Perform other related duties as assigned by management UPS
Seasonal Driver Helper
Fife, Washington
December 2015 - February 2016
Assembled orders and packed items for shipment, conveying orders to shipping personnel Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first
Informed purchasing team of missing or damaged items immediately when unloading and receiving Navigated straightest route to reduce mileage on company trucks and speed up delivery Kept storage areas organized, clean and secure to fully protect company assets Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
Used hand-held scanners and physical logs to accurately track item movements Adams Street Family campus
Shelter Staff
Tacoma, Washington
May 2015 - December 2015
Collaborated with team members to identify and accomplish agency objectives Referred families to shelters, legal resources and educational programs Referred clients to appropriate team members, community agencies and organizations to meet treatment needs Coordinated schedules and assignments for volunteer staff, maximizing team efficiency and effectiveness Set and optimized employee schedules to secure proper coverage for all shifts Professional Skills
Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow Drafted and maintained incident reports, daily activity logs and other documents requested by management. Whitehall Jewelers
Jewelry Sales Associate/Assistant Manager
Tacoma, Washington
August 2008 - January 2009
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities Monitored employee performance and developed improvement plans Provided weekly work schedules to employees to accommodate business demands and vacation requests Interviewed, hired and trained 10 staff associates and equipped to comply with company policies and procedures Handled customer service by dealing with complaints, organizing stock and answering customer questions Reviewed sales and gross profit reports to determine options for increasing market growth Detail Oriented
Ability to prioritize
Motivational leadership style
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