Julie Taijeron

*** ****** ******* ****

Agana Heights, Guam 96910

E-mail: adq4yp@r.postjobfree.com

Cell: 671-***-****

Summary of Qualifications:

10+ years administrative assistant support with just under 2 years in the HealthCare Industry Proactive and confident in making decisions

A strategic thinker and creative problem solver, meticulous attention to detail, positive attitude, patient, team player, and motivated

Able to work in an environment with competitive and tight time demands Exceptional communication, productivity, and administrative skills Quick learner, organized, independent and responsible Proficient Microsoft office suites (Word, Excel, Outlook, Access, Power Point) Strong data entry, internet research, and 70WPM

Skills in communications, listening, and responding in a timely manner as well as representing the company I work for in a professional manner

Currently hold a Security Clerance.

Work Experience:

A Team Solutions October 2017 to Sep 2019

NAVFAC Asset Management

Bldg 4175 Apra Heights

Management Program Assistant

• Provide back up support to the Program Analyst.

• Perform general office duties such as filing, data entry, correspondence, word processing, Xeroxing, faxing, scanning and other clerical duties as needed.

• Ordering supplies, storing supplies, and tracking supplies for the Office

• Personnel

o Maintain records of personnel actions for Asset Management o Act as liaison between AM and HR specialist

• Training

o Create and maintain excel spreadsheets for all personnel individual development plan and their progress

o Identifying and researching potential vendors for possible on island vice off island training venue

o Coordinate all on-island training for AM personnel

• Create and maintain record of all outgoing serialized correspondence

• Maintain all customer surveys for AM

• Reports

o Ensuring that all departmental reports are processed and completed in a timely manner

(i.e. Command Execution Report and Command Annual Operations Report) Darley Consulting, Inc. October 2016 to Sept

2017

Agana Heights, GU -

Junior Analyst

• Provide analytical support to project on writing a catastrophic plan for Guam.

• Conduct research and validate information during the development of the planning process and conducting table top exercises on the plan for efficiency, effectiveness and reliability.

• Provide administrative and management support to the Federal Emergency Management Agency in their goal of completing the 2017 Catastrophic Plan for Guam and also for the CNMI

• Create and Maintain electronic copies of all draft information pertaining to the writing of the plans

• Created point papers on information required in support of the plan Robert Half International Office Team (TEMP Agency) June 2014 to Aug 2016

Summit Steel Works

San Jose, Ca

Oct 2015 to Aug 2016

Administrative Assistant

• Perform general office duties such as filing, data entry, correspondence, word processing, Xeroxing, faxing, scanning and other clerical duties as needed.

• Ordering supplies, storing supplies, and tracking supplies for the Office

• Prepare and submit daily employee time in sheets. Receive and sort and distribute weekly paychecks.

• Process all new hires into Summit Steel Works.

• Process new and rehire employees.

• Data Entry and document uploads for new and terminated employees.

• Create new forms for use by the QA/QC manager and provide assistance in data entry of inspections/findings in the specific projects both electronically and hard copy Sutter Health Kahi Mohala Behavioral Unit Mar 2015 to Jul 2015 Kapolei Hawaii

Administrative Assistant

• Perform general office duties such as answer telephone calls and great visitors

• Responsibilities include assisting an administrative team, filing, data entry, correspondence, word processing, Xeroxing, faxing, scanning and other clerical duties as needed

• Responsible for the ordering supplies, storing supplies, and tracking supplies for the Administrative Office

• Process all outgoing mail and Metering mail

• Process all incoming mail. Sort mail for distribution to employees as well as to patients in the Units

• Log in all incoming mail to patient

• Currently assisting Unit Managers in updating all polices and forms in the Intranet, Shared Folder and PolicyStat.

• Ensuring that all current forms and policies are accessible to all personnel in the Intranet, Shared Folder and Policy Stat Converting current forms into a fillable document using Adobe Pro

• Receiving and maintaining all Patient Satisfaction Surveys

• Assisting Admin Staff in preparing for a Joint Commission Inspection Child and Family Services Feb to Mar 2015

Ewa Beach Hawaii

Administrative Assistant

• Provide clerical support for Chief, Operations Officer.

• Request for Proposal submittals

• Updating and maintaining program procedures

• Maintaining current contracts, proposals and related document

• Process files for storage and destructions

• Accomplishments

• I provided customer support to all I came in contact with. Actively responding to customer needs and proving open communication is a big plus Royal Hawaiian Movers July - October 2014

Honolulu Hawaii

Administrative Assistant

• I worked for a shipping company called Royal Hawaiian Movers as an Incoming Property Counselor. I receive and process incoming household goods documents and contact military member to schedule delivery.

• I also answer inquiries from customers on the status of their shipment.

• Both positions required customer service support DB Schenker May to July 2014

Kapolei Hawaii

General Clerk

• I worked as an administrative assistant for D B Schenker in Kapolei.

• I ran the office in the absence of the office manager who was on military leave.

• I worked with the delivery crew who picks up and delivers all our incoming and outgoing freight in particular for Macy's.

• I also answered customer inquiries on their freight as well as process documents to move freight from Hawaii to its final destination

ALUTIIQ, LLC Feb 2012 to October

2013

Navy Transportation Office

Travel Clerk March - Oct 2013

Naval Base, Santa Rita Guam

I was assigned to the Navy Personnel Transportation Office as a Travel Clerk II.

• My duties include receiving Passenger Reservations Requests for travel for both military and civilians and their dependents traveling on official government business from the individual command personnel officer or through the Personnel Support Detachment Office.

• I review the travel documents ensuring that travel requests are within the entitlements of the members. I also ensure that all travel documents are accurately completed to include travel orders, dependent forms, and copies of passports to ensure the correct spelling of travelers and leave requests, if applicable.

• I maintain logs/records of all daily transactions. I maintain hard copies and electronic copies of records for a period of three years. On a monthly basis, I gather the monthly transactions and file them in a locked vault by destruction date. I then pull out the next group of records for disposal and complete the shredding process.

• I also provide customer service to those who walk into the office requesting assistance such as documents required for official passport applications, change in flight status, and early releases of member tickets.

• On a monthly basis I receive travel card invoices. I review and prepare invoices for final certification/signature of government rep so that the bill may be processed and paid out.

Andersen Air Force Base Housing Sep 2012 to Mar 2013 Yigo Guam

Program Manager

• Andersen Air Force Joint Region Housing Office as a Program Manager V

• Program management support for the Housing Flight, 36th Civil Engineering Squadron, Naval Support Activity Andersen and Commander Joint Region Marianas Housing Manager.

• With the guidance from the Joint Region Housing Manager, I provide support in developing management plans for the operation and utilization of government owned housing assets. I also provide support in the planning, scheduling, and coordination of all major activities for both family and bachelor housing projects and associated facilities.

• I provide support for development of planning/programming strategy, preparing information and position papers, briefing slides, other documentation for the Commander and Deputy Civil Engineer as well as to higher echelon when dealing with issues that require higher authority approval.

• Due to the shortage of personnel on board at the Housing Office, I provide back- up support for the Family Housing Management Supervisor with responsibilities to include reviewing the housing inventory and offering housing units to members to see and select. I also receive customers as they enter the facility and assist them in their process of housing applications for either on base housing or off base referrals. I input daily movements into the EMH (Electronic Management Housing) Program. I provide weekly report to the 36th CES Squadron Commander on movements/accomplishments.

• I provide briefings to incoming and outgoing customers on housing policies and procedures as well as process requests for terminations of housing/off base referrals for those who are moving off-island. I schedule their pre-inspections as well as their final inspections prior to clearing. I provide information to customers on the availability of housing that meets the applications needs and qualifications. I review/ approve lease rental agreements to ensure that the agreement meets the housing requirements and is in compliance with military standards.

• Worked with the Housing Management Supervisor and the Work order clerk in the management and utilization of government housing facilities - from the time the house is vacated to the time the house is cleaned and maintenance work performed to get the house ready for the next occupants.

• Worked with the Joint Region Marianas Housing Manager on budget plans, delegation of authority for government personnel, and exception to policy case by case issues that require the 36th CES or Installation Commander approval/disapproval. I prepare official documents required for removing housing inventories from the EMH and ensuring that the EMH is updated with all the latest changes to the housing inventory. FISC-Yokosuka Det Marianas Personal Property Shipping Office Apr 2012 to Sep 2012 Naval Base, Santa Rita Guam

Supply Technician/Outbound Counselor

• Provided support to both military and civilian members who are moving from Guam to their new duty station CONUS/OCONUS.

• I receive request from members for movements.

• I process their request in the Defense Property System and prepare/print all necessary documents for their approval/signature. I then schedule appointments for members to come in for counseling/signing of their final papers. Once documents have been signed, I them submit the request in the system for assigning of contract support.

• I also assist members with any questions/ issues that may arrive with their move. In the short period of time that I have been with this position, I have assisted members in last minute movement requests requiring immediate action. My goal is to try to make the move as easy and as stress free as possible for the members.

• During my time at the Personal Property Office I received numerous compliments from members who were completely satisfied with the service I provided them. Some sent me e-mails expressing their satisfaction. I have also received an ICE comment from another member and then there are the surveys that the members fill out at the end of their counseling session.

Naval Hospital February 2012 to

April 2012

Medical Records Clerk

• I provided administration support for the department. It is a temporary position through the end of the fiscal year unless the contract gets renewed.

• Prepare, assemble initial patient treatment records, utilizing Composite Health Care

(CHCS) and Automated Data System (ADS). Review records for completeness; assemble forms and test results to ensure that material and information on like subjects are kept together and eliminating duplicate copies within file.

• Review medical records and associated files annually and pull medical records and x- rays that have not been used for two (2) years. For Outpatient services, pull records from file for appointments; prepare and review all required periodic occupational health physical examination forms for individual worker required by OSHA, and consolidate program examination into one examination packet, and place in the appointment out-basket. From rough drafts placed in a designated in-basket, occasionally type memoranda, medical consultations and other material containing specialized medical terminology, in final form, proof-read, and deliver to the originator.

• Skills and knowledge to carry out medical clerical duties assigned. Medical Records Clerks should be well-versed in the medical terminology and coding information pertaining to records handled.

• Prepare medical records and correspondence accurately and error-free.

• Print and forward patient's record to admission basket immediately.

• Perform other duties as assigned by the Urology Department; Internal Medicine Department; or the Ophthalmology Department at U. S. Naval Hospital, Guam.

• Skill in the use of personal computer including a variety of software programs, such as Microsoft Word, Excel, and Power Point.

• I also was assigned to work in the Pediatrics Department providing the same support to them.

Army - IMCOM Fort Shafter Hawaii April 2008 - May 2011 Plans Division

Program Analyst, GS-343-13

• Region Action Officer -Joint Basing Elmendorf-Richardson (JBER). I coordinate all actions, communications and contingency planning for JBER between the Garrison and OACSIM.

• I coordinated the development of an Army Support Activity that will be maintained at the post that will oversee the residual functions that will remain Army responsibility.

• Action Officer for Standard Garrison Organizations (SGO) Review/validated - approved and forwarded to HQ or disapproved and sent back to garrisons with justification.

• I had the opportunity to go through the Lean Six Sigma Green Belt Training. Using the skills learned, we try to make process improvements in the work environment. With my prior training with the Navy’s Total Quality Leadership program, I was able to actually work with some of my co-workers on a Black Belt process without going through Black Belt training.

• As the Action Officer for Standard Garrison Organizations (SGO), I receive request for changes/exceptions to the SGO for review/validation. Based on my findings and approval from Division Chief, requests are either approved and forwarded to HQ or disapproved and sent back to garrisons with justification. I am currently conducting a study on three indirect garrisons in my AOR to better define the requirements, its command structure, and to propose Course of Actions and recommendation to the Region director for a more effective organization. For each organization, I review what the customer base line, services to be provided, conduct a workload analysis to determine grade levels for each position as well as determining the number of positions required and then recommend an effective organizational structure to Headquarters for approval.

Army Corps of Engineers July 2006 to April 2008

South Pacific Division - San Francisco, CA

Management Analysis Officer, Gs-343-13

• I served as the principle Management Analyst Assistant to the Chief, Business Resource Div for on-going and special projects such as A76 studies.

• I review all support agreements for the region ensuring that they are maintained and updated. I also function as the Competitive Sourcing Program Mgr.

• I make periodic visits to the four Districts to evaluate the effectiveness of the Management Analysis Program. Consult with key personnel to determine areas in need of improvement and assists in the development of study programs to accomplish improvements in those areas

• I interpret guidance and develop letters of instruction for the four Districts and the Division staff concerning a wide variety of requirements, processes, productivity/ efficiency issues, requests, etc. Develops and updates SPD Management Analyst regulations, policies and guidelines for use by the four Districts and the HQ staff.

• I assist officials in implementing new procedures and or organizations and adjusting to them. I conduct follow ups to review the effectiveness of the completed work.

• I facilitate meetings as necessary to resolve problems in connection with other management work such as support agreements involving interrelationships with high- level staff.

• I serve as the Management Control Program Administrator for SPD used to determine weaknesses and strengths in the operational functional of the organization and assess managements financial reporting. I serve as the Management Improvement and Total Army Quality Coordinator and collaborate with the Division staff and representatives and officials of higher echelons in planning and developing improvement projects to accomplish the mission of the Division more effectively.

• I perform manpower analysis, including reviewing requests from HQUSACE as well as program trends or proposals for potential impacts on current and/or future manpower requirements.

Army IMCOM – Fort Irwin May 2005 to July 2006

Supervisory Management Analyst, GS-343-12

-

• As Chief, Manpower and Management Division, I am responsible for planning, supervising and directing the Management Program of the Garrison command.

• I develop internal procedures, methods and instructions to manage, coordinate control and administer management programs.

• I provide guidance to Chief, Resource Management Division and Position Management Officer (PMO) on civilian employment level or budget restrictions so that Civilian employment levels or budget restrictions are not exceeded. I review all civilian recruitment requests in light of Program budget Advisory Committee (PBAC), PMO or civilian personnel guidance and recommends approval or disapproval, accordingly. I determine the utilization of resources provided by outside agencies such as the Upper Rio Grande Private Industry Council, Texas Rehabilitation and the Veterans Administration.

• I direct and perform the task of management improvement programs and analysis, manpower management, review and analysis programs for the Garrison command, establish functional dialogue and interface with the Southwest Regional office and Installation Management Agency

• I prepare formal evaluation of employee performance I implement provisions of personnel management programs where well-established procedures exist at organization, such as equal employment opportunity action plans, career development plans, training plans, time, leave, overtime policies and practices, award and incentive systems, grievance procedures and safety practices.

• I review all standard operating procedures for the division for quality and efficiency making improvements as required

• I manage all internal manpower and management process ensuring that all personnel are assigned the proper para and line number in the TDAs and ensure that no unassigned personnel hang in the system creating a false report of over-hires on board

• The Div is also responsible for the Government Travel Credit Card. We process applications, monitor the monthly delinquency program, contact the personnel and supervisor on delinquencies, ensure new incoming personnel who already have cards are transferred to our Hierarchy and transfer those from our Hierarchy to their next duty station

• I have overall responsibility for the Management Control Program for the Garrison. My guiding principles are the AR 11-2 and the OMB A-123. I create an annual Management Control Plan and develop a schedule of review and vulnerability assessment and report all findings up the Chain of command. I am the Assessment Unit Manager for the DRM Manpower and Equip Doc Branch.

COMNAVMAR Naval Base Guam August 2001 to April 2005 Management Analyst, GS-343-11

• I work with the newly appointed Government Prop Administrator responsible for all transfers and disposal of Government Furnished Equip/Material for the Base Operating Support Contract (BOSC). I monitor the process/procedures and accountability/ documentations of all transfers and disposal. I have written a couple of instructions and Standard Operating Procedures dealing with transfers and disposal. I make final approval/disapproval of all transfers and disposal of equip/material.

• I am currently the Region's BRAC Administrator responsible for all BRAC Data calls coming into the region involving both the region and NavSupAct. I am also a working member of the BRAC Scenario Tiger Team. I am one of the command's points of contacts for BRAC issues. Any inquiries from the CNI Team come through me and I direct the inquiries to the appropriate personnel for a response. I brief the CoS before he certifies the data call.

• I interface with the Tech Rep of the Contracting Officer (TRCOs) and Quality Assurance Examiners (QAEs) on issues on Housing, Safety and Supply regarding the Base Operating Support (BOS) contracts; the Assistant COS in support of regional process improvement initiates and with the Comptroller regarding regional resources. I work with the Regional Facility Support Contract Manager on operational/management BOS issues applicable to both organizations. I process change orders, develop cost estimates and assist the contracting officer in BOS negotiations.

• I conduct process/program analysis and access the applicability of products produced by the installation management team. I review draft documents on existing directives/ instructions/sops to ensure validity, and accuracy, and that program and project objectives are being met satisfactorily.

• I review/investigate contractor problem areas and make recommendations for process Improvement.

• I prepare and report annual Commercial Activity Management Info System (CAMIS) reports and work with budget analyst in preparing specific data calls dealing with the current BOS contract.

COMNAVMAR February 2000 to August

2001

Management Analyst, GS-343-11

• I plan, develop, conduct and analyze the effectiveness of internal review studies.

• I prepare and review directives and procedures for process improvement

• I am the Command's focal point for all hot line calls.

• I conduct quarterly reviews of cash funds for the Morale and Welfare as well as tenant commands for validity and compliance.

• I am responsible for the development and execution of the annual command evaluation program as well as the command's management control program

• I was appointed to be one of the Command's Alternate Dispute Resolution Mediator. I went through training both in Guam and in Hawaii on the Basic and Advance Mediation Training. I also received my level 1, 2, and 3 certification.

• Act as the focal point for all incoming IG findings for the command, IWork with the Department heads in reviewing the findings, report findings to XO and prepare our response on the findings

COMNAVMAR Engineering Department, Naval Base Guam August 1997 to February 2000

Program Analyst, GS-343-11

• Provide management and financial support to all the Project Managers.

• I work with the Project Managers in developing projected cost estimates, review/ update and maintain financial reports on all engineering projects and monitor execution of projects ensuring adherence to projected cost estimates.

• I maintain the departmental budget.

Naval Supply Depot, Naval Station Guam October 1990 to August 1997

Plans Office

Management Analyst, GS-343-11.

• Handled the Manpower Requirements for the command.

• I also served as the Vulnerability Assessment Officer conducting assessments on the organizations critical functions

• I served as the Command's Reserve Coordinator.

• I served as the Total Quality Leadership (TQL) coordinator developing and implementing the program at the organization.

• As the Base Realignment And Closure coordinator, I was tasked with identifying what action was needed to get the command from its present existence down to the level identified in BRAC.

Naval Supply Depot Oct 1980 to October 1990

General Supply specialist, GS-2010-7

Secretary, GS-318-05

Inventory Control

• In the absence of the General Supply Specialist, I was trained to cover for the position during the member’s absence. On a monthly basis, I would prepare reports of all the inventory within the command, reporting the actual on hand quantities compared to the authorized inventory levels and the lead-times for those that were below the authorized levels. On a yearly basis the command conducted its Stratification. Then in 1985, when the General Supply Specialist retired, I was then promoted into the position.

• I use automated data systems to perform forecasting, scheduling, and monitoring of authorized resources. I prepare a variety of reports, i.e. inventory authorized levels, monthly inventory usage reports, lead-time requisition timeframe, and work status updates. Works with other personnel to prepare computer programs, material review boards, cost analysis, and cost estimates. Maintains close contact with depot production controllers and project managers to evaluate potential supply problems.

• I organize, develop, plan and conduct a variety of studies and projects related to areas of concern in mission operations to include receiving and shipping functions, authorized inventory levels, and requisition lead-time.

• Provided primary source of clerical and administrative support to the Director, Inventory Control Officer to include support staff.

• I answer the telephone and greet visitors, ascertaining the nature of requests and directing callers to appropriate staff, or personally providing the information desired when routine or procedural matters of the office are involved. I keep supervisor's calendar and schedules appointments as directed by the supervisor. Based on general instructions as to nature of information wanted and its purpose, I gather information from files and documents in the office and other available sources for supervisor's use during meetings.

• I arrange for conferences and/or meetings as directed by the supervisor; contacts all attendees and has required information and data available. I make travel arrangements for supervisor and other personnel and maintain records of their itineraries while they are in travel status. I prepare travel vouchers upon their return.

• I receive and open incoming mail. I Log and distribute all mail establishing and assigning suspense dates and maintaining control of action correspondence. I receive and log outgoing correspondence reviewing it for correct format, punctuation, spelling, grammatical accuracy, etc.

• I establish and maintain office files according to established functional files system. I file correspondence, reports, various records, and reference publications; searches files for and withdraws material upon request or for use in preparation of typed material.

• I coordinate training requests, schedule personnel for training and maintain pertinent records. I keep abreast of administrative and procedural requirements and provide assistance to subordinate clerical personnel on such matters as correspondence and filing procedures.

• From rough draft, and instructions, or notes, I prepare and type correspondence including memorandums, messages, statistical reports, personnel and administrative forms, etc., keeping abreast of new, revised, or amended procedures for such matters as preparation and processing of correspondence, reports, and forms; and security and privacy act procedures. I am at times required to set up and operate a variety of automated office equipment, such as word processor, personal computer, scanners, fax machines, etc., to input, correct, or extract program information. SPAWARS, Naval Station Guam -June 1977 to October 1980 Clerk Typist

• I was responsible for preparing formal correspondence for the staff ensuring Navy Correspondence formats are used

• I also received incoming correspondence, log them in and forwarded them to the proper personnel for appropriate action

• I also maintained the file records for the command to include all classified documents Chase Manhattan Bank October 1973 to June 1977

Customer Service Representative

• Receive funds for deposits to savings and checking accounts as well as withdrawals.

• I also posted savings interest to savings accounts on a quarterly basis.

• As a Customer Service Representative - responsible for assisting customers open savings and checking accounts as well as assisting customers with some of their banking needs/concerns.

Guam Dry Cleaners June 1973 to August 1973

Front Desk Clerk

• Receive incoming laundry and disbursing completed laundry to customers as they come into the shops. This was a summer job.

• This was a summer job

Education

George Washington Senior High School Mangilao, Guam June 1973 Graduated University of Guam Mangilao, Guam June 1973-August 1974 29 credit hours Defense Acquisition University San Diego April 2000 - Feb 2005 Government Property completed certification as Property Administrator Army College Fort Leavenworth Kansas Feb 2009-Oct 2010 Army Leadership courses

Education:

Information Awareness March 2013

Training for Personally Identifiable Information (DOD-PII-2.0) 8 Apr 2013 ALUTIIQ Code 2012 (Code of Ethics and Compliance - 18 Oct 12 Information Awareness 17 Sep 12

HIPAA Training Naval Hospital Feb 2012

AMSC CES Basic Leadership Course - Aug 10

DAU

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