CURRICULUM VITAE

SUGANYA. K

Phone: 733-***-****

Email: adq4wg@r.postjobfree.com

ASPIRATION

To achieve a position which gives me an opportunity to expand my knowledge while contributing creative solutions for the advancement of the organization and prove my excellence.

EDUCATIONAL QUALIFICATION

•MBA Business Administration from Madras University with an aggregate of 85% in the year of 2020.

•BA. Business Economics from Anna Adarsh College for Women with an aggregate of 86% in the year 2017.

•HSC from Vidyodaya Girl’s Higher Secondary School with an aggregate of 75% in the year 2014.

•SSC from Vidyodaya Girl’s Higher Secondary School with an aggregate of 82% in the year 2012.

COMPUTER PROFICIENCY

•Software: Tally ERP 9[Financial Accounting] .

•Packages: MSWord, MS PowerPoint, Ms Excel.

ACHIEVEMENTS

•Awarded Best Customer Service Support from HDFC Bank Chennai on 24th January 2018.

•Participated in Guinness World Record Event for World Largest Human National Flag Formation held on 7th December 2014.

•All time achiever in academics and Drama, Debate, Elocution, Quiz and Essay writing competitions.

•Anna Adarsh college for women Corps tarts 2014 focus decennial year IIIrd prize.

•HDFC bank in 2018 award for best customer service and support.

• In 2018 outstanding performance in HDFC LIFE award by HDFC bank.

•In 2018 - 2019 outstanding performance in life insurance award in HDFC bank.

•In 2021 April stupendous performance in life award in Induslnd bank limited.

EXPERIENCE

Role & Responsibilities: Phone Banking [Credit Card Analyst]

•Company Name: HDFC Bank

•Designation; Phone Banking office

•Handling customer queries and service the customer over the phone.

•Related to banking and credit cards.

•Base on the customer bank accounts and credit cards life insurance, health insurance and loans are processed.

•Taking feedback from the customers and to maintain good customer relationship.

•Period: May 2017 to April 2020.

•Company Name: Indusind bank

•Designation: Associated service delivery manager (Assistant manager)

•Banking operations and handling Customers services.

•Base on the customer profile life insurance, health insurance account openings, credit card and debit card will be processed.

•Servicing the customer queries face to face in branch.

•Period: August 2020 to September 2021

•Current Company Name :ICICI BANK

•Designation: Privilege Bankers Relationship manager ( Deputy manager)

•Period: January 2022 to Till Date

PERSONAL PROFILE

Date of Birth : 22-11-1996

Husband Name : Mr. J. AJAY

Permanent Address : No.50/22, Park Street, Anandhapuram

East Tambaram, Chennai 600059

Languages Known : Tamil, English

DECLARATION:

I hereby declare that all information furnished above is true to the best of my knowledge.

Place: Chennai ( SUGANYA. K)

DATE:

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