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Customer Service Route Manager

Mesa, AZ
May 21, 2022

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Sales and Marketing

Charles Ashe Jr

*** **** ***** **** *** 10

Mesa, Az 85201



Communication, Active listening, Time management, Business Growth, Rapport Building, Ecommerce, Customer service, Leadership, Sustainability, Objecting prevention, Post-Sale Relationship Management, Product Demo skills


Mega Furniture / Salesman

December 2018 - March 2019, Mesa,Az

- Answered customers questions about products, availability, deliveries.

- Recommended products based on customer needs and interests.

- Conducted credit checks with different credit companies, explained in depth contract terms, warranties.

- Consulted with clients after sales or contract signings to resolve problems and to provide ongoing support.

Bulwark Exterminating/ Route Manager

April 2018 - October 2018, Phoenix, AZ

-Contact customers via phone both inbound and outbound to sell them on various products and service options we provide.

-Maintain excellent relationships between client and company. Provide world class service to customers.

-Direct clinit contact at primary residents at point of sale. Ppl electric / Sales Rep

August 2017 - March 2018, Allentown,PA

-Contact customers over email/phone to update resident thermistates.

-Maintain customers profiles for future house follow ups. ㅡ


Desert Ridge High School/ Diploma

June 2016, Mesa, AZ

Lincoln Technical and Career Institute-Technical School / Plumbing & Heating

September 2008- June 2011, Schnecksville, Pa

· Obtained skills to do general plumbing repairs on broken sinks, toilets and bathtubs.

· Gained knowledge on well pumps, and water treatments systems.

· Developed skills on doing kitchen and bathroom remodeling.

· Acquired hands on skills to solder, cut, thread and install different types of pipe.

· Passed my state NOCTI (National Occupational Competency Testing Institute) exam.


Top Rookie of the Year:

Bulwark Exterminating: 2018

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