MARIVETTE JUAREZ
***** *** **** ***** *****, Cathedral City, CA 92234
Home: 760-***-**** - Cell: 760-***-**** - ***********@*****.*** PROFESSIONAL SUMMARY
A 5 year Professional Care coordinator specialist Skilled at communicating, organizing and solving problems to raise the stature and rankings of health care facilities. Well-trained offering vast experience in medical operations, excellent interpersonal communication skills and the organizational savvy to run a hospital and or clinic facility smoothly. SKILLS
Resource management expertise
Independent judgment and decision
making
CPR certification
MEDISOFT proficient
Bilingual (Spanish)
Organized
Medicare and Medicaid applications
Excellent verbal communication
ICD-10 (International Classification of
Disease Systems)
Records maintenance professional
Understands insurance benefits
Medical terminology expert
Office support (phones, faxing, filing)
Close attention to detail
Attention to detail
Patient scheduling
WORK HISTORY
12/2013 to Current Care Coordinator Specialist
Borrego Health - Desert Hot Springs Community Health Center Main Campus – Desert Hot Springs, CA
Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
Scheduling appointments with established PCP If patient does not have a PCP, finding a PCP that accepts the patient\'s insurance and scheduling an appointment in the appropriate time frame.
Scheduling appointments for patient\'s primary care physician\'s preferences and coordinating the specialist referral based on patient\'s insurance needs. Responding to physician requests for patient charts, labs, referral documents, etc. Confirming patient arrival at specialist appointments and tracking the patient\'s care direction after the appointment.
Verifying insurance, Helped applicant enroll in medical and cal-fresh and Government programs
Certified Enrollment Counselor-Covered Ca
09/2012 to 04/2013 Registered Respiratory Therapist II Team Lead Life Care Solutions – San Bernardino, CA
Confirmed accurate completion of forms/reports for the admission, transfer and/or discharge of each resident.
Established staff schedules and assignments based on facility needs and equipment availability.
Educated staff on state and federal statutes, rules and regulations governing home care services.
Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.
Certified that equipment and supplies were properly maintained for quality patient care and safety.
10/2011 to 08/2012 Medical front office
DR Ahmad MD – Indio, CA
Analyzed departmental documents for appropriate distribution and filing. Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
Monitored vital signs, such as blood pressure and pulse. Followed safe lifting techniques and individual resident lifting instructions. Performed clerical duties, such as word processing, data entry, answering phones and filing.
Provided pre- and post-operative care.
Maintained a clean, healthy and safe environment.
Obtained information about clients\' medical history, drug history, complaints and allergies.
Answered patient calls for care and feeding.
08/2011 to 10/2011 Medical Front Office
Focus On You – Palm Desert, CA
Answered and managed incoming and outgoing calls while recording accurate messages. Ordered and distributed office supplies while adhering to a fixed office budget. Maintained a clean reception area, including lounge and associated areas. Obtained signatures for financial documents and internal and external invoices. Screened all visitors and directed them to the correct employee or office. Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials.
Processed monthly reports for department performance. Scheduled patient admissions and discharges.
EDUCATION
2011 Associate of Arts: Medical Front Office
Mayfield College - Cathedral City, CA
2009 Associate of Science: Medical Billing
Fortis Institute - Grand Prairie, TX