Manager Independent Agent Customer Service
Resume:
Joseph Montalbano M.B.A.
Wallkill, N.Y. 12589
********@*****.***
CAREER SUMMARY:
Outgoing, charismatic, and experienced individual looking for a career in sales with management potential. I want to use my experience and education to further the company’s goals and the goals of their clients.
WORK EXPERIENCE:
Sales Manager, Protocall/Constellation New Energy, Fishkill, NY 2014-Present
Consistent Top 2 producer every month on my team
Was responsible for team hitting daily/weekly/ and monthly quotas
Cold called businesses to make sales for the company
Sold both gas and electric to small and large sized businesses
Managed a team of 6 reps to achieve production requirements
Sales Manager, Salesfocus Inc/Think Energy, Fishkill, NY 2012-2014
Oversaw 5-8 Reps daily in the energy market
Was responsible for team hitting daily/weekly/ and monthly quotas
Had the 2nd highest producing team for 6 months straight
Built great rapport both with upper management and my sales team
Independent Agent, New York Long Term Care Brokers, Albany, NY, 2006-Present
Helped clients realize their goals through solid financial planning
Built a successful business with excellent customer relations and teamwork
Used multiple insurance programs to help clients achieve their objectives
Account Executive, Renewal by Andersen, Fishkill, NY 2010-2011
Consistent Top 2 Producer while employed
Helped customers with their home improvement projects
Handled the entire process from measurements to contracts
Established rapport and handled all objections and concerns from clients
Account Manager, Netpique/MX Energy, Fishkill, NY 2010
Cold called businesses to make sales for the company
Handled all statement analysis for business owners
Through customer service transitioned new accounts for the company
Merchant Services Representative, Encore Payment System, Dallas, TX, 2008-2010
Was a consistent top 5 producer on a 20 person team
Sold merchant services to business owners both large and small
Sold both equipment and processing to multiple accounts
Participated in all team conference calls and training modules
EDUCATION:
Mount Saint Mary College, Newburgh NY
M.B.A. in Management Principles January 2004, Summa Cum Laude G.P.A. 3.6
Thesis Topic: “Can Ethics and Sports management Co-Exist” Published 2004
Siena College, Loudonville, NY
B.S. in Marketing Management, May 2001 G.P.A. in major 3.0
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