PAMELA GUDGER

***** ** ** ******* *****, Norwood, NC 28128

704-***-****

adq4ue@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional, able to provide administrative support and function as the primary interface between the patient and the provider. Ability to facilitate the efficient flow of patients, while remaining focused on managing priorities and ensuring patient confidentiality.

Sound problem-solving and data inventory skills.

Accustomed to working in environments where accuracy and accountability are essential.

Brings finely tuned attention to detail and commitment to quality to all assigned tasks.

KEY QUALIFICATIONS

Medical Administrative Assistant Medical Terminology Patient Processing Patient Registration

Medical Billing Medical Records Management Release of Information

Introduction to ICD-10-CM Coding

HIPAA Compliance Anatomy & Physiology

Electronic Health Records EHR / EMR Greenway Computer Information Systems

Medical Transcription Office Accounting MS Office / MS Word

Medical Laws & Ethics Path Physiology for Medical Office Principles of Management

CERTIFICATIONS

Pursuing Medical Administrative Assistant Certification (CMAA)

EDUCATION

Ultimate Medical Academy

Health Sciences – Medical Administrative Assistant / Associate of Science Degree, 2016

Diploma – Medical Administrative Assistant, 2016

Comprehensive training included:

Schedule and confirm appointments in assisted living facilities, doctor offices, healthcare clinics, hospitals, and organizations that offer medical records services.

Prepare patients for examination and treatment.

Maintain medical charts and electronic medical records (EMR/EHR) systems.

Obtain insurance authorizations for procedures, gather medical histories, and collect payments.

PROFESSIONAL EXPERIENCE

Chewy – Salisbury, NC 05/2020 – Present

Fulfillment Specialist

Adhere to OSHA compliance and Chewy policies

Handling of products and services for shipment of ordered goods

Labeling, replenishing, box making and moving products to various locations

Inspect the packaging and product for proper coding and number codes

Fulfill and organize orders to ensure customer delivery process is efficient and accurate

International Automotive Components – Albemarle, NC 06/1989 – 03/2019

Operator Fixer

Operate and fix tufting machines.

Run machinery in a safe and efficient manner while staying in accordance with company practices and procedures.

Continually examine product quality to verify conformance to quality standards and reject substandard products per company protocols.

Maintain communication with technicians, supervisors, and operators to ensure product quality and to rectify potential problems.