Data Entry Customer Service

YVES K. FREDERIQUE

424-***-**** ************@*****.*** WWW.YVESFRED.COM

CERTIFICATIONS

• Coaching Certification, Jay Shetty Certification School 06/2020

• Academy of Peer Services, APS 03/2020

• Mental Health First Aid: USA Young Adults to Older Adults 02/2020

• Adult and Pediatric First Aid/CPR/AED 02/2020

• Yellow Belt Certification 09/2019

• SDO Certification 07/2019

CAREER HIGHLIGHTS

• History counseling individuals and groups in relationship building and conflict resolution.

• Solid background in proactively locating and promoting appropriate community resources to clients.

• Serve as an advocate regarding physical and mental health according to established guidelines.

• Proven wins identifying educational and mental health risks needing further assessment. EXPERTISE

Mental Health Self Esteem Relationship Building Goal Setting Crisis Intervention Treatment Plans Community Resources Personal Growth Action Plans Conflict Resolution Therapy Emotional and Life Support Personal Care Student Learning LIFE COACHING EXPERIENCE

Life Coach Yves Fred Coaching Remote 01/2020 – Present

• Offer life coaching and counseling to children, young adults, and families.

• Guide weekly clients with suggestions, innovative ideas, and action steps to help them make decisions and facilitate change.

• Coach individuals through life transitions of personal loss, grief, emotional pain, and relational upheaval.

• Assist clients with pinpointing challenges preventing them from successfully maneuvering through life.

• Create and maintain confidential client files including client follow-ups, intake, and session documentation.

• Implement social learning theories, curriculum, and skills-based learning.

• Deliver training and facilitate consultations for individuals and groups. ADDITIONAL EXPERIENCE

Campus Aide Kenter Canyon Charter Los Angeles, CA 02/2022 – Present

• Direct all after school enrichment programs.

• Serve as a backup School Administrator, completing complex and critical administrative tasks.

• Monitor and maintain the safety of K – 5 students, creating a positive atmosphere for children and staff.

• Leverage strong management abilities, ensuring well-managed classrooms and improved student behaviors.

• Accurately document student behavioral issues and implement successful strategies to decrease those behaviors.

• Complete all required documentation including progress notes, incident reports, and data tracking following agency policies.

• Assist school administrators in contacting parents regarding students with behavioral problems. Clerk Amazon Huntington Beach, CA 11/2021 – 02/2022

• Delivered excellent customer service, administrative, and clerical support in a professional, courteous, and timely manner.

• Operated office machinery including data entry terminal, personal computer, copier, telephone, and other office machinery.

• Accurately interpreted orders to determine catalog number, size, color, and amount of goods.

• Devised steps necessary to complete assignments in an accurate and timely manner.

• Carried and transported orders to the correct shipping location. EDUCATION

Associate of Arts (AA) Suffolk County Community College Accomplished Life Coach with a solid background serving as source of motivation and inspiration to push clients to their true potential. Recognized as an ambitious and results-producing professional with a track record of breaking down problems and finding solutions to narrow down risks in complex and mental health environments. Proven wins helping clients figure out effective strategy-building techniques how to accomplish their goals in a focused and efficient manner.

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