Customer Service Illinois University
Resume:
Duran Shaw
DeKalb, Illinois 60115
adq4rd@r.postjobfree.com
Education:
• May, 2011
Northern Illinois University
Bachelor of Science in Electrical Engineering,
DeKalb, Illinois
Skills:
I am proficient in the use of the following:
• PSPICE 8.0 /9.1
• Matlab
• HP Oscilloscope
• HP Function generator
• HP multimeter
• MS Office Assembly MC68HC11
Job Experience:
• April, 2017- August 2021
Operations Technician/ Customer Service Associate
Sycamore, Illinois
• June, 2012- Februaary 2017
Customer Service Associate/ Operation Technician
Johnson Controls Inc.,
Sycamore, Illinois
Initiate the task of developing quality vehicle seats to distribute to Chrysler by collaborating with co-workers to effectively perform the task at hand.
• May, 2011- August, 2013
Customer Service Associate/Kitchen Clerk
Hyvee
Sycamore, Illinois
Provide customer service for the community, while making the work experiences for my co-workers more enjoyable.
• September, 2003-May, 2010
Supervisor
NIU Dining Service
DeKalb, Illinois
Maintained customer service for college students and faculty. I also helped to delegate tasks to workers, and accommodated a means of communication from staff to upper management.
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