Customer Service Illinois University

Duran Shaw

**** ********* **. **** *

DeKalb, Illinois 60115

815-***-****

********@*****.***

Education:

• May, 2011

Northern Illinois University

Bachelor of Science in Electrical Engineering,

DeKalb, Illinois

Skills:

I am proficient in the use of the following:

• PSPICE 8.0 /9.1

• Matlab

• HP Oscilloscope

• HP Function generator

• HP multimeter

• MS Office Assembly MC68HC11

Job Experience:

• April, 2017- August 2021

Operations Technician/ Customer Service Associate

Sycamore, Illinois

• June, 2012- Februaary 2017

Customer Service Associate/ Operation Technician

Johnson Controls Inc.,

Sycamore, Illinois

Initiate the task of developing quality vehicle seats to distribute to Chrysler by collaborating with co-workers to effectively perform the task at hand.

• May, 2011- August, 2013

Customer Service Associate/Kitchen Clerk

Hyvee

Sycamore, Illinois

Provide customer service for the community, while making the work experiences for my co-workers more enjoyable.

• September, 2003-May, 2010

Supervisor

NIU Dining Service

DeKalb, Illinois

Maintained customer service for college students and faculty. I also helped to delegate tasks to workers, and accommodated a means of communication from staff to upper management.

Contact this candidate