Circulation Assistant Data Entry

Qualifications Summary

Skilled office assistant with a proven track record of reliability and accountability.

Experience in customer service with excellent relationship skills and integrity.

Business professional with extensive clerical and office-related experience.

Highly organized, proficient at multi-tasking and thrives in a high-paced environment.

Professional Experience

March 2012 – April 2021 - Park Ridge Public Library (Circulation assistant)

Process and categorize new inventory, making it available within the BCCLS network of libraries.

Perform data entry, answer phone calls, filing and overall organization.

Assist librarians in the preparation and organization of inventory.

Enter patron information in the library database, adhering to Personal Contact Information standards.

Assist in the inventory of library materials, repairing those that are damaged.

Categorize library materials based on Dewey Decimal system.

Assist patrons with inquiries regarding library policies, procedures and the use of library resources.

Process loan requests from the BCCLS network of libraries in accordance with group policy.

Exercise effective communication while interacting with teammates and library patrons.

Special projects:

Repair and clean media discs using a state-of-the-art resurfacing machine.

Repair damaged books including recovering, repair binding and improve overall appearance.

Created multiple Microsoft Word templates to reprint damaged DVD and CD covers.

Professional Experience (continued)

September 2007 – June 2011 - Northvale Public Library (Library assistant)

Helped with the upkeep of library resources and ensured the accuracy of the library database. This included linking into the database, knowledge of the Dewey Decimal System, labeling of books, repairing damaged items and processing periodicals.

Performed annual inventory on all library resources including books, periodicals and media.

Other responsibilities included supporting the circulation desk and assisting library patrons.

Performed duties pertaining to the library automation system (i.e., checking items in and out, re-shelving items, and generating overdue notices).

December 1996 – November 1999 - Gingras, Collister, and Company (Receptionist/Clerk)

Primary person responsible for organizing tax documents according to government specifications, both for federal and state. This included ensuring the forms were collated in the proper sequence with all necessary artifacts included. This was done in preparation for yearly tax filings.

Responsible for data entry of client financial data. This data was the source for client financial reporting showing the state of their business.

Processed all correspondence from accountants to clients.

Responsible for time-sensitive mailings with correct postage.

Performed all aspects of reception desk duties.

October 1991 –September 1995 – Fallsway (Office Clerk)

Primary individual responsible for customer support, including scheduling maintenance appointments and customer follow-up.

Data entry of work orders into business database. This ensured that work was tracked and customers were invoiced in a timely manner. The work order forms were then filed.

1987 - 1991 –UNSCO (Office Clerk)

Responsible for reconciling cash collected by route drivers for services rendered to customers.

Interacted with customers to ensure the proper fulfilment of their orders.

Prepared billing invoices in a timely manner with special attention to accuracy.

Entrusted with access to the company safe where cash funds were stored.

Education and Software / Applications

Fitch High School – Austintown, OH.

Microsoft Word and Excel.

Outlook Essential Training

The 5-Day Excel Challenge

Unicorn Library Automation System.

Polaris Integrated Library System.

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