Service Representative Customer

Dear Sir,

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The Manager

The NYC Department of Consumer and Worker Protection

New York

Dear Sir,

I am writing to you regarding your company’s customer service Representative opening. I have been working as a customer service representative for More than 3 years and have developed impeccable phone manners, and an ability to deal with agitated or distressed customers. I am accustomed to working on multiple projects simultaneously and I can offer new ideas to make your company grow and surpass all goals and objectives.

My relevant experiences include the following highlights:

Receiving more than 100 inbound calls on daily basis, provide customer with information and assisting customers in solving their problems over the phone.

Maintaining an average of 95% customer satisfaction rating.

My current experience at the New York city Housing Authority has helped me improve my leadership skills, allowed me to gain organizational skills, and provided me with extensive knowledge on how to provide quality customer services to our customers.

I am looking forward to discussing my qualifications with you in more detail soon. I feel confident that I fulfill the requirements for your open customer service representative position. Thank you for your time and consideration.

Sincerely

Nkechi Ojiabo-williams

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