Personal Assistant Front Desk
Resume:
BAKARE,
ALEXANDER AJIBOLA
**** ******** **** ****** **, 77338
***************@*****.***
CAREER SUMMARY
Dynamic and multifaceted Certified Scrum Master offering over 12 years of extensive experience with a rich-mix of transferrable skills gained from diverse capacities while ensuring corporate productivity. Demonstrated ability to motivate, organize and lead team across multiple locations with verifiable track record of managing complex projects while delivering on time, under budget and in accordance both organizational and external stakeholders requirement. Highly skilled communicator with strong verbal and written communication skills also equipped with providing effective leadership in fast-paced, deadline-driven environment. Committed to bringing added values to enhance short and long-term objectives with ability to grasp and adapt to new environment, procedures and technologies quickly. CORE COMPETENCIES
• Continuous Process Improvement • Cross-Functional Collaboration • Multiple Program Coordination
• Office Administration • Regulatory Compliance • Strategic Planning & Implementation
• Persuasive Negotiation
• Agile/Scrum Methodologies
• Complaint Resolution
• Supply Chain/Logistics Management
• Cost Reduction Strategies
• Operational Management
PERFORMANCE HIGHLIGHTS
• Problem Solving – Skilled in identifying and analysing problems; weighing relevance and accuracy of information; generating and evaluating alternative solutions and making recommendations.
• Collaborative Skills – Willingness to work with cross-functional teams and have the maturity to interact directly with senior executives across departments, as well as provide leadership to teams on the implementation of strategic initiatives.
• Customer Service – Ability to anticipate and meet the needs of both internal and external customers along with delivering high- quality products and services with commitment to continuous improvement
• Project Management – in-depth knowledge of project processes, methodologies, tools and techniques as well as ability to adapt them to organization in conjunction with the understanding of formal and informal organizational structures
• Analytical & Decision Making – Able to quickly analyze situations and weigh out the best possible options before making decisions to achieve profitable results.
• Leadership – Demonstrated success as a leader with excellent initiatives that are inherent in eliciting the best quality of a team with a commitment to highest levels of services.
• Communication – Equipped with interpersonal communication skills and able to smoothly blend and interact with top management and peers.
• Flexibility – Openness to change and new information; rapidly adapting to new information, changing conditions, or unexpected obstacles.
• Computer – Expert user of Microsoft office; word, excel & power point, MS-DOS with ability to quickly learn and master new technology
WORK EXPERIENCE
CORRECTIONAL OFFICER
TDCJ June 2021 to Present
• Attend pre-service training programs at the Texas Department of Criminal Justice (TDCJ) Correctional Training Academy and receives on-the-job training while working with experienced correctional officers at the assigned facility.
• Searches for contraband and provides security; counts, feeds, and supervises offenders in housing, work, and other areas accessed by stairs; and maintains security of various assigned areas involving long periods of sitting and standing, climbing stairs and ladders to reach the assigned areas, and working at heights.
• Provide custody and security of offenders including observing actions of offenders, squatting and bending to perform "pat" and
"strip" searches of offenders, restraining and securing sometimes assaultive offenders, and transferring and transporting offenders by walking or riding in various vehicles such as trailers, vans, buses, and other forms of transportation.
• Supervise and provide security of offenders performing technical skills such as construction, maintenance, laundry, food service, and in varied industrial and agricultural operations
• Providing leadership and technical guidance to other staff; complies with policies, procedures, rules, and regulations, enforcing offender disciplinary rules, preparing and maintaining records, forms, and reports. FULFILLMENT ASSOCIATE
Amazon Huston Texas Nov 2019 to June 20
• Ensured that customers’ orders are properly identified, sorted and packaged and ready for prompt delivery
• Efficiently and effectively received and stored inward goods following Amazon's internal processes and procedures and using radio frequency scanners
• Accurately identified, packed and shipped customer orders to ensure customers high expectations are met and also picked customer orders while ensuring a high level of quality and productivity
• Consistently achieved targets set for the department also adhered strictly to safety, quality and production standard
• Resolved fulfillment errors with the Customer Support team as well as managed relationships with our shipping partners LAGBUS
Secretary/Personal Assistant to MD Dec 2016 – Jan 2018
• Helped uphold confidentiality agreements between the office and that of the state governor
• Played a key role in the recent implementation of an additional 1000 bus units to the bus rapid transit system (BRT) in Lagos state to further improve the transportation sector
TOPBRASS AVIATION LIMITED
Operations Officer/ Flight Dispatcher Dec.2011-Jan.2015
• Engaged in filing of ATC Flight Plan & Crew Rostering, liaised and briefed Flight Deck/Cabin Crew also prepared Navigational Logs and weather reports.
• Liaised with In-flight Logistics officer to ensure that all services/items needed on board the aircraft are in place
• Responsible for record keeping of all Flights & Aircraft documents and also Aircraft Audit
• Responded to all flight related mails promptly while also engaging in Flight Dispatch & Flight Following TOPBRASS AVIATION LIMITED
Client Service Executive/Operations Officer/Flight Dispatcher Nov 2009-Jan 2015
• Handled corporate client’s flight charter request which helped increase company revenue by over $100,000 monthly
• Served as Liason between company and major clients like Total, Chevron and Spog Oil
• Engaged in the filing of ATC flight plan and crew rostering of over 30 employees on a monthly basis
• Conducted weekly audit of all fleet aircraft in line with existing aviation regulations thereby ensuring the serviceability
• Served as the liaison between the client and the company also monitored and kept track of all contract flights with oil companies.
• Responded to prequalification & tenders from clients who require flight services, generated and analyzed report on contract flight
• Engaged in regular visits to and meetings with corporate and major individuals and clients as well as attending and preparing proposals to charter request from clients.
• Handled corporate client’s charter request and flight needs along with bidding for contracts from corporate prospective clients and also creating strategic business plan for the company
• Engaged in the usage of Flite Star software for planning and Flight Explorer software for tracking, weather updates & Aircraft movement.
BIL COMPUTER NETWORK
Marketing/Logistics Asst. Manager Jan 08 – Sept 09
• Engaged in the marketing & sales of computer hardware/software, co-ordinating and planning for team members.
• Strategically planned and managed logistics, warehouse, transportation customer services and marketing techniques.
• Liaised and negotiated with suppliers, manufacturers, retailers and consumers
• Kept track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Resolved any arising problems or complaints
PLANET-1 ENTERTAINMENT
Front Desk Asst. Manager 2005-2008
• Oversaw all activities of the front desk which include checking/checkout of guest, generating reports and also offered customer service at its best
• Scheduled front desk meeting to identify and resolved operational issues, accounting variances, guest issues and enquiries to ensure guest satisfaction.
• Supervised the billing and cash processes to ensure compliance with company standards.
• Provided feedback to the team members on their performances and improvements.
• Plan shift schedule and duties based on business forecast also assisted in preparing yearly operating budgets, capital expenditure and manpower budgets.
PROBE ENERGY SERVICES LIMITED.
Senior Logistics Officer 2004- 2005
• Coordinated all logistics necessary for meeting the needs of our clients as it relates to energy, ensured complete processing cycle of transactions, increased Customer base also resolved customer’s complaints and issues.
• Developed and executed tools and methodologies to enable effective implementation of logistic plans also designed and developed standard operating methods to manage logistics operations efficiently.
• Ensured all supervised staff members are trained as well as cross-trained adequately.
• Responsible for developing and executing logistics support policy, processes and methodologies to general benefit of all mission units.
• Developed logistics along with support plans, budget requirements and deployment timelines for new operations. MORGAN AIRLINE LIMITED
Marketing Executive 1997 – 1998
• Responsible for introducing the company’s services to corporate bodies, customized company’s products to continually exceed customer’s expectation also ensured proper retrieval system of records/documents.
• Developed a marketing strategy in accordance with the overall company goals and vision also helped in creating and promoting the overall brand identity of the company
EDUCATION/CERTIFICATION/AFFILIATION
CERTIFIED SCRUM MASTER (CSM) 2020
NIGERIAN INSTITUTE OF MANAGEMENT
Chartered Associate Member (AMNIM) 2007
INSTITUTE OF FLIGHT OPERATIONS & DISPATCH (IFOD), AMERICAN AIRLINES TRAINING CENTER U.S.A Flight Dispatch License: FAA/NCAA 2011
LAGOS STATE POLYTECHNIC
Higher National Diploma Marketing (Lower Credit) 2001
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