Customer Service
Resume:
Jennell Reid
St. Louis, MO *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Receiving
Medline Industries - Sauget, IL
December 2020 to Present
Receiving orders from fed ex and ups
Home Health Aide
Caregriver - Maryland Heights, MO
September 2020 to Present
Help the clients with daily chores around the house. Run errands to pick of things for the client. Crew Member
Pets Supply Plus - Florissant, MO
April 2019 to May 2019
Putting the pet store together from ground up. Opened store. Dietary Cook
Hertiage Care Center - St. Louis, MO
November 2018 to January 2019
Working in the kitchen to prepare food for the residents and staff. Front End Supervisor
Party City - Ellisville, MO
January 2017 to June 2017
Customer Service, Balloon Orders, Returns for customers, cashier Cashier
Family Dollar - St. Louis, MO
July 2016 to September 2016
Customer Service Skills
Cashier
Stocker
Factory Worker
Resort Solutions - Fenton, MO
August 2015 to October 2015
Inspection of glasses
Ice Cream Driver
Frostie Treats - St. Louis, MO
February 2013 to June 2015
Office Assistant
Medical Front Office, Grand Chiropractic - St. Louis, MO May 2012 to April 2015
Sales of ice ceeam
Cleaner
St. Louis College of Health Careers - St. Louis, MO August 2012 to May 2014
Cleaned classrooms and restrooms
Cleaner Supervisor
MERS/Goodwill - St. Louis, MO
November 2012 to February 2013
Cleaned offices, restrooms, waiting rooms, and other areas. Over seen employee that cleaned the areas. Education
Bachelor's in Health Care Service Managment
Strayer University-Global Region - Washington, DC
2016 to 2019
Associate in Professional Billing and Coding
St Louis College of Health Careers-St Louis - St. Louis, MO 2012 to 2014
Diploma in Medical Billing and Coding
St Louis College of Health Careers
2012
High school diploma or GED
Skills
• Customer Service (10+ years)
• Medical Terminology23456789 (Less than 1 year)
• Front End Supervisor (1 year)
• Data Entry (3 years)
• Cash Handling (2 years)
• Cashiering (3 years)
• Call Center (1 year)
• Housekeeping (2 years)
• Time Management (10+ years)
• Communications (5 years)
• Windows (5 years)
• Medical Coding
• ICD-9
• Medical Billing
• ICD-10
• CPT Coding
• HIPAA
• Medical Office Experience
• Medical Scheduling
• Medical Terminology
• Typing (2 years)
• Microsoft Office (5 years)
• Computer Skills (10+ years)
• Organizational Skills (2 years)
• Communications (10+ years)
• Office Experience (5 years)
• Word Processing (5 years)
• Communication
• Insurance Verification
• Medical Records
• Analysis Skills (5 years)
• Interviewing
• Mobile devices
• Mobile applications
• Order fulfillment
• Shipping & receiving
• FDA regulations
• Continuous integration
• Upselling
• Data collection
• Childcare
• Autism experience
• Warehouse management system
• Benefits administration
• Purchasing
• Documentation review
• Software troubleshooting
• JavaScript
• Java
• Financial services
• Warehouse experience (2 years)
• Customer support
• Computer literacy
Languages
• English - Fluent
Awards
Who's Who Among High School Students
May 1994
Certifications and Licenses
CPR Certification
ServSafe
Additional Information
Skills
• ICD-9 and 10, CPT, HCCPs
• Phone Skills
• Claim Entry & Payment Posting
• Knowledge of medical billing, health claims and processing insurance claims
• Knowledge of medical coding and medical terminology
• Familiar with computer applications and the Internet
• Knowledge of insurance regulations, process and guidelines
• Skilled in handling multiple task and has the ability to work under pressure
• HIPPA Compliance
Contact this candidate