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Service Engineer Sales Executive

Sharjah, United Arab Emirates
12000 AED
May 20, 2022

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K. Jagannatha Reddy

A versatile, accomplished & goal-oriented professional with 7 years of experience in Sales, Project Management, Installation & Commissioning, Operations & Maintenance, Design, Erection & Commissioning, Customer Relationship Management, Customer Satisfaction, Training & Development and People Management with proven track record of delivering consistent business results through adept leadership and application of sound management practice 009***********

Core Competencies

Soft Skills

Career Timeline

Profile Summary

Currently leading a team of 15 members and driving them towards process efficiency

Adept in planning, organising, staffing, directing & controlling various projects as an overall general lead point; creating vision for objective and translating ideas into clear & actionable business requirements & recommendations

Expertise in managing diverse range of plant activities such as evaluation of strategic plans, process & equipment selection, capacity planning, process control, cost management & quality assurance to ensure top & bottom line profitability

Possess brief exposure to several types of engines such as Cummins, Perkins, Caterpillar, Lovol Mitsubishi and Iveco

Gained in-depth knowledge of MFM, PSO500, PCC1301, PCC2100, PCC3100, PCC3.3, Powercom Controllers, CDOS & several others

A strategic planner with expertise in analysing existing design, erection & commissioning systems / procedures, preparing annual operating plans/budgets and designing internal control systems to facilitate effective decision-making

Proficient in implementing maintenance schedules for plant machinery, conducting periodic checks and handling technical documentation for the same

Proficient in Procurement process right from developing request for purchase quotes till receipt and commissioning of the Equipment & Machinery, in order to make the right material available at right cost, at right time and at right place

Highly accomplished professional with skills in achieving greater cross-functional administration efficiency by reducing the organisational risk through comprehensive changes to each department, ensuring maximum accuracy & quality

Experience of leading, managing & monitoring the performance of team members to ensure efficiency in operations and meeting of individual & group targets

Excellence in managing processes to optimize production (equipment availability, energy efficiency & productivity) and cost benefit (short & long-term) for equipment & plant processes

Acquired hands-on experience and sensitisation to the challenges of growth & change management at all levels of business operations

Out-of-the-box thinker with proven track record of establishing processes & SOPs, streamlining workflow and creating environment to enhance productivity

An effective communicator with strong relationship management skills with the capability to relate to people at any level of business and management across the globe; possess excellent analytical and negotiation skills Nov’12-Jan’13

Cummins/Naveen Diesels, Kadapa as



Cummins/Naveen Diesels, Kadapa/Tirupathi as

Service Advisor/Service Engineer



Cummins India Ltd., Pune/Greater Noida

as Service Engineer

Since Aug’15

Arabian Falcon Const

Equip Tr LLC, Sharjah

as Senior Sales


Spearheading the entire Project Management, Overhauling, Operations Management, Service Operations, Installation, Testing, Repair, Maintenance, Customer Satisfaction, Training & Development and People Management

Managing Site Engineers; monitoring regional project operations & attending site coordination meetings

Providing complete assistance regarding order installation, testing, repair and maintenance Sales





Design, Erection





Team Building &




Liaison &


Multi-Tasking &



Operations &


Managing the repair orders in conjunction with the Service Writer; controlling the work orders, creating job plans, customer estimates, invoices and reports

Liaising with Technicians, Parts Department, Shop Leads and Managers to ensure that work orders are completed within time

Monitoring the appointments & scheduling customer repairs and preventative maintenance

Conducting Weekly Safety Talks, Shop Meetings and Safety Training

Addressing to critical complaints & queries of customers and resolving them in timely manner

Steering the successful rollout of project operations with accountability of defining scope, setting timelines, analyzing requirements, preparing project feasibility activities/reports and identifying dependencies, as per pre-set budgets and time deadlines

Preparing the project evaluation framework to assess the strengths & identify the areas of improvement; ensuring that all related activities are conducted as per policies of the organisation and the HSE standards & practices

Inspecting field sites to observe and evaluating site conditions/feasibility for construction & availability of resources or facilities to collect field data & measurements

Monitoring the operations at various sites across India with periodic meetings and reviews to ensure avoiding of wastage/idleness of resources, cost or time over-runs, bottlenecks in smooth flow of men, money, machine & material to achieve maximum effectiveness and customer satisfaction

Directing plant activities with accountability for strategic utilization of available resources & machinery; ensuring smooth & uninterrupted operations of the unit and maintaining reports for MIS and developing alternatives for decision-making

Reviewing schematic/engineering drawings, layouts, technical specifications & cost estimates for erection & commissioning; analysing sub-contractors' offers & submittals, vendor/contract management and advising the client with time-effective & comfortable approach to the work

Spearheading end-to-end erection & commissioning activities to ensure completion of the activities within the schedules without any cost or time over-runs

Executing predictive, preventive & breakdown maintenance schedules, scheduling (daily & turnaround planning), to improve health & to prolong the life of equipment as well as conducting regular shut-down inspections, repairs & replacements of spare parts to conduct plant operations

Taking stringent measures to conduct tests & inspections as per quality norms; reduce downtime & enhance operational efficiency

Identifying the areas of bottlenecks & breakdown; taking steps to achieve zero accident & customer complaints through continuous monitoring and application of tools like root cause analysis

Implementing operational techniques for reduction in cycle time & identification of improvement opportunities and cost reduction measures to achieve substantial reduction in O & M expenditure

Recognizing the areas of cost-cutting and implementing Austerity measures effectively (without compromising on quality or the speed of the output)


IT Skills

MS Windows, Office & Suite

Programming Languages: C & ORACLE

Inpower & Insite

Trainings Attended

High Horse Power & Middle Horse Power Engines

Quantum Series Engines

Academic Details

B.Tech. in Mechanical Engineering from KSRM College of Engineering in 2012, 63%

Intermediate from Royal Junior College in 2008, 94.6%

S.S.C from S.V. Chaitanya High School in 2006, 90.16% Personal Details

Date of Birth : 1st May 1991

Languages Known : English, Hindi & Telugu

Address : S/O, K. Vijaya Bhaskar Reddy, H. No. 11-12, Opp. More Super Market, Dilsukh Nagar, Hyderabad- 500060 Scheduled periodic

overhauling and predictive

& preventive maintenance

and checked various


Streamlined the entire

project management with

strict cost control

Conducted on job training

sessions which increased

the operational

effectiveness & efficiency

Successfully executed a "20MW"

Project installed at Ajman Towers,

"10MW" Project installed at LV1

Ajman and "6MW" Project

Installed at Ajman Academy

Other Achievements & Engagements

Received multiple appreciations for “Best

Battery Sales” in 2014

Received Certification of Participation in

Coach Them Young 2K13 and Catch Them

Young 2K14 conducted by Cummins India


Participated in a KSRM FUNTAZIA 2K11 (A

National Level Symposium) at K.S.R.M

Engineering College, Kadapa

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