Amanda M. Pursley, CPhT
***** ***** **** ***., ***. 301, Chester, VA 23836
C: 804-***-**** ***********@*****.***
OBJECTIVE
To secure a challenging full-time employment position for in the health care industry that will utilize my knowledge and experience as well as expand my technical and functional skills.
QUALIFICATION SKILLS
-Proficient in MS Office (Excel, PowerPoint, Word)
- Typing speed of 55 wpm.
-12 years of customer service experience including face to face interaction, telephone orders, and sales transactions.
-12 years experience performing data entry and providing quality assurance and control services for clients.
EXPERIENCE
Kenner Pharmacy – Kenner Army Health Clinic; Fort Lee, VA
Clinical Pharmacy Technician, October 2020 – Present
-Manages and maintains automation machines to ensure they are filled properly and running properly.
-Assists patients in the dispensing of medication
-Performs data entry roll as well as filling prescriptions for patients
-Reviews medications with patients to ensure accurate understanding and care
-Restocks medications daily
-Works closely with pharmacists to ensure accuracy and safety of medications for patients.
Vision of Rose Photography, LLC; Petersburg, VA
Brand Representative, March 2020 – Present
-Volunteers alongside several other peers to represent the photography of this company by way of posing in photos, participating in social events, sharing on social media as well as by word of mouth.
Enon Church of God; Chester, VA
Worship Scheduler, March 2021 – Present
-Manages scheduling of all vocals on worship team monthly
-Closely monitors dates that each member will be out and adjusts accordingly on a monthly basis.
C3 Healthcare Rx; Richmond, VA
Clinical Pharmacy Technician, April 2019 – August 2020
-Introduces and enrolls patients within VCU to their Medication Support Program.
-Manages the calendar for field technicians and schedules home visits for patients enrolled in program.
-Manages all clerical work to include all documentation of accepted and refused patients.
-Reviews and discusses medications with patients post discharge to ensure 100% accuracy of medications.
-Review and records any changes or discrepancies in patients medications post discharge for the pharmacist to review.
-Works closely with Care Coordinators at VCU to aid in patient health literacy with their medications.
Unemployed; August 2018 – April 2019
-Stay at home wife/mother
Senior Lifestyle Corporation, Chancellor’s Village Retirement Community; Fredericksburg, VA
Front Desk Clerk, April 2018-August2018
-Provided residents with transportation assistance, appointment scheduling, mail services, maintenance work orders and other additional information.
-Assisted office staff with administrative and clerical duties
-Trained and proficient in working with patients with Alzheimer’s and dementia
-Responsible for contacting and arranging emergency services when needed.
Unemployed; Oct 2012 – April 2018
-Stay at home wife/mother
-Homeschool teacher from 2016-2018
CRAssociates/Spectrum Health Care, Family Health Center of Woodbridge/Dumfries Health Clinic (a branch off of the Fort Belvoir Hospital); Woodbridge, Virginia
Pharmacy Technician, Feb 2011 – Oct 2012
-Assist in the Pharmacy by ordering and stocking pharmaceuticals, maintaining the CHS computer system, receiving prescriptions and assisting the Pharmacist.
-Provide customer service in receiving prescriptions, processing initial and refill medications and verifying patient medical history data prior to dispensing.
-Responsible for maintaining knowledge and functionality of military formulary and knowledge of Tricare insurance.
-Assist in the restocking of the formulary using inventory control records and anticipating future clinic needs.
Unemployed; Aug 2009 – Feb 2011
-Stay at home wife/mother
Williamson’s Pharmacy; Richmond, Virginia
Pharmacy Technician/Quality Assurance Extender, Aug 2007 – Aug 2009
-Maintained patient files as a Medical Record Technician by entering data, such as diagnosis of medications, allergies of patient, and other medical information of patient into database.
-Responsible for packing, preparation, and shipment of medications to appropriate clients.
-Controlled critical inventory of medications and orders for more than 25 long-term care facilities state-wide.
-Provided quality assurance and customer service by traveling to facilities to assist nursing staff making sure their monthly refills for their patients were correct.
-Worked closely with Medication Administration Records to insure that all medications were correct and corrected things such as dose changes, discontinued medications and general medication changes.
-Performed quarterly med cart checks for more than 15 long-term care facilities.
ReliaCare Pharmacy; Hopewell, Virginia
Pharmacy Technician, May 2007 – Aug 2007
-Received, counted, and filled customer prescription orders.
-Responsible for data entry for all prescription drug orders and sales transactions.
-Maintained the upkeep and housekeeping for the pharmacy and all equipment.
-Responsible for front desk customer service and telephone transactions.
-Managed claims with insurance companies to include prior authorization on certain medications.
Rite Aid Pharmacy; Hopewell, Virginia
Pharmacy Technician, Oct 2002 – May 2007
-Received, counted, and filled customer prescription orders.
-Responsible for data entry for all prescription drug orders and sales transactions.
-Maintained the upkeep and housekeeping of the pharmacy and all equipment.
-Responsible for front desk customer service and telephone transactions.
-Responsible for ScriptPro automation refill and troubleshooting
-Conducted and replenished inventory for automated system with minimal supervision
-Managed inventory control for automated system.
-Managed claims with insurance companies to include prior authorizations on certain medications.
CERTIFICATIONS
Rite Aid Pharmacy; Hopewell,Virginia
Certified Pharmacy Technician. Feb 2004
License #023******* - Expires: 12/31/2022
Pharmacy Technician Certification Board (PTCB), Certified Pharmacy Technician (CPhT). June 2018
Certification #30074081 - Expires: 06/30/2022
EDUCATION
Hopewell High School, Hopewell,Virginia
HS Diploma. June 2002
REFERENCES – Available upon request